Write a review

Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.96 (798 reviews)

View other Virgin Money products

3.80

Based on 798 reviews, last reviewed 13th Jun 2025

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

64%

11%

19%

Latest highest rating:

5

Would 100% recommend Great experience and easy to use the app, when I’ve had to contact them it’s always been easy Reviewed on: 13th June 2025

Latest lowest rating:

1

Disgusted with fees Purchased a product from an overseas seller and while I understand there are international transaction fees I wasn't expecting $130 for a computer to ... Read more Reviewed on: 11th March 2025

Read all reviews Write a review

About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Review Virgin Money: Credit cards now

Help others make smarter decisions by sharing your own experience.

Write a review

Virgin Money Credit cards reviews (798)

Quick and easy

Easy to transfer balance from other card, very helpful and pleasant to deal with. Reviewed on: 27th January 2019

Friendly card companion

The card updates are very prompt, and the customer assistance is very good Reviewed on: 27th January 2019

excellent

easily find what information i'm looking for, from promotional offers to easy payements Reviewed on: 27th January 2019

great service

Easy to use online, very helpful staff over the phone, great offers. What more can I say? Would highly recommend Reviewed on: 27th January 2019

No app

Why dont you have an app to make things simpler ? Reviewed on: 26th January 2019

Reply from Virgin Money Hi Adam, we don't currently have an app but it is something we're working on. We'll share news and when it will be available as soon as we can! Thanks, Jane Response date: 29th January 2019

Easy to use website

I have found that the Virgin Money credit card website is so easy to use and always a quick response to any questions asked or transaction entered Reviewed on: 26th January 2019

Simple, straightforward and efficient

Always find virgin credit cards very easy to service. Website is user-friendly; fast and reliable balance transfers and great communication regarding offers. Reviewed on: 26th January 2019

Excellent customer service.

I paid off my balance. The process was quick and easy. The service was excellent. Reviewed on: 26th January 2019

Quick & Easy Balance or Money Transfer

I was financially stuck in Rio, Brazil after having my personal banks debit cards cloned and accounts almost emptied and even though I was abroad I was able to do 2 very fast money transfers to enable me to enjoy my holiday before getting home and sorting out the bank card scam successfully and retrieving all lost funds. Reviewed on: 26th January 2019

Sudden credit decrease decisions following increase, no App, bad customer service line

I wouldn't exactly say they are the best on the market to be quite honest. Called them, they increase your limit and wihtin less than 20 days decrease it leaving you high and dry after you cancel you other cards. Poor customer service line, NO app. Hardly the best as they claim. Reviewed on: 25th January 2019

Reply from Virgin Money Hi Tessie, so I can look into this can you email your details to [email protected]? Thanks, Jane Response date: 26th January 2019

Do you have a different Virgin Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Credit Card
from American Express 4.46 from 122 reviews
Gold Credit Card
from American Express 4.59 from 24 reviews
Credit card
from Luma 4.00 from 2 reviews

Want to see more from Virgin Money?

Help to Buy: ISA
from Virgin Money 4.52 from 23 reviews
Fixed Rate Savings
from Virgin Money 4.26 from 60 reviews
Regular Savings
from Virgin Money 4.11 from 59 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub