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Virgin Money: Credit cards reviews

View other Virgin Money products
3.78
Based on 816 reviews, last reviewed 14th Aug 2026
133% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Quick balance transfer card Needed a quick balance transfer card for short term purchase with lowest fee and 3 year 0% - Virgin had the best deal on offer and the process of borr... Read more Reviewed on: 14th August 2026
Julie W's avatar
Julie W

Latest lowest rating:

1

Unprofessional behaviour by senior investigators Till two weeks ago they were great, they blocked me from the app so couldn’t view statements, staff rather blame the customer than investigate why thi... Read more Reviewed on: 18th July 2026
Neil B's avatar
Neil B
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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (816)

Website very frustrating

1
A very poor constructed website that frustrates in order to just pay a credit card. There is no app like every other credit company or bank that makes it easier for people to pay as they go. If I had known this and how awkward the website is, I would have gone with another credit card. Reviewed on: 30th January 2019
Paul 's avatar
Paul
Reply from Virgin Money Hi Paul, thanks for your feedback. We're working on an app at the moment so as soon as we get the green light, we'll let you know more about that. Thanks, Lindsay. Response date: 31st January 2019
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Virgin Money

Great financial company

5
Virgin are fantastic to deal with. Excellent online portal, looks very secure and easy to navigate. With Virgin your made to feel special. Their products are very competitive. Reviewed on: 30th January 2019
Paul's avatar
Paul

I am made to feel valued

5
With Virgin you are made to feel valued. Thry provide a financial solution at a fair price, offering great products that help people like me. Reviewed on: 30th January 2019
Paul's avatar
Paul

Great service

5
Got approved for these cards straight away. If you have any issues they respond very quickly and are very helpful. The offers on 0% are great too. Reviewed on: 29th January 2019
Dorothy 's avatar
Dorothy

Bravo

5
Excellent friendly proactive team Reviewed on: 28th January 2019
Claire 's avatar
Claire

Peace of mind

5
Always incredibly helpful on the telephone Polite friendly and proactive When my card was cloned they couldn’t do enough to reassure and help me excellent customer service Reviewed on: 28th January 2019
Claire 's avatar
Claire

Great Service

5
Great online service and rates for various cards. Reviewed on: 28th January 2019
Carol Taylor's avatar
Carol Taylor

Easy To Deal With

5
Found Virgin Money brilliant to deal with, both by phone and online Reviewed on: 28th January 2019
Paul's avatar
Paul

Easy To Deal With

5
I'm a new customer and I have moved around the usual providers but it has been a joy to deal with Virgin Reviewed on: 28th January 2019
Paul's avatar
Paul

Web site incomplete

3
Nothing on my account allowing me to activate my new card Reviewed on: 28th January 2019
Will Goward's avatar
Will Goward
Reply from Virgin Money Thanks for your feedback Will, if you'd like us to take a look just email your details over to [email protected]. If it helps, you can always look to activate your new card by giving our Credit Card team a quick call. Thanks, Jane Response date: 29th January 2019
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Virgin Money

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