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Virgin Money: Credit Cards reviews

Name: Credit Cards
Rating: 3.96 (785 reviews)

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3.72

Based on 785 reviews, last reviewed 27th Jan 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

11%

19%

Latest highest rating:

5

Virgin Money Credit Card Clear guidance and easy to use app. Very good terms and good transfer rates and 0% interest period. I would definitely use Virgin Money again. Helpful... Read more Reviewed on: 27th January 2025

Latest lowest rating:

1

If you have a credit card and an an app but are lock... If you have a credit card and an an app but are locked out of your account they are not open 24/7 to unlock your app, not even on a Sunday. If u are i... Read more Reviewed on: 5th January 2025

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs. Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

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Virgin Money Credit Cards reviews (785)

all the talk but customer experience is terrible

unable to resolve the simplest of balance transfers, poor communication and lack of knowledge Reviewed on: 25th January 2019

Reply from Virgin Money Thanks for getting in touch Charlotte, if you'd like us to take a look into this for you just email your details to [email protected]. Thanks, Jane Response date: 26th January 2019

Fantastic service with rates to match

The Virgin Bank service is first rate; having been banking with Virgin for nearly two years not once have I encountered a problem. They offered the best rates available to me at the time which has really helped with my personal finances. Definitely recommended. Reviewed on: 25th January 2019

Handy card

Reasonable and easy to manage on line Reviewed on: 24th January 2019

painless procedure

From the application to getting my card I was amazed how quick and painless it was. It took 5 mins to fill in my online application, some applications I have done were very long and wanted your life story not virgin money, they accepted me straightaway and told me everything I needed to know ie credit limit, what happens next etc, my pin arrived within a few days and then the card everything was so smooth. I am now registered on line and can view quickly my credit card account and more importantly keep track of everything. Reviewed on: 24th January 2019

Easy, efficient, great 0% offers

Have used several credit card providers this is one of the best. Their website is easy to use and they have great 0% offers on balance transfers and money transfer and this is quick and easy to use. Reviewed on: 24th January 2019

Fantastic offer on 0% purchases

Simple application told straightaway if you have been accepted - great design for your card. Quick & simple registration. Reviewed on: 24th January 2019

Good but always room for improvement.

A responsible creditor, willing to help those with a mediocre credit history. Thanks Virgin money. Reviewed on: 24th January 2019

Ease of use

I have found all aspects of use on this card very easy. Would certainly recommend Reviewed on: 23rd January 2019

Not so easy on mobile

Not easy to log in and view balance on a mobile Reviewed on: 23rd January 2019

Reply from Virgin Money Hi there, thanks for your feedback - I'll be sure to pass that on to the team for you. Just get back in touch if there's anything else we can help with! Thanks, Jane Response date: 26th January 2019

Great bank

Always there to help when funds are low. No fuss , no bother. Reviewed on: 23rd January 2019

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