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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.96 (799 reviews)

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3.81

Based on 799 reviews, last reviewed 21st Aug 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Would 100% recommend Great experience and easy to use the app, when I’ve had to contact them it’s always been easy Reviewed on: 13th June 2025

Latest lowest rating:

1

This bank has one of the worst service out there. This bank has one of the worst service out there. We have banked with them for over 65 years. The credit card cancels transactions without notificatio... Read more Reviewed on: 21st August 2025

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (799)

Just great

Easy to get. Good promotional offers. Easy payments! Reviewed on: 28th January 2019

Quick and easy

Easy to transfer balance from other card, very helpful and pleasant to deal with. Reviewed on: 27th January 2019

Friendly card companion

The card updates are very prompt, and the customer assistance is very good Reviewed on: 27th January 2019

excellent

easily find what information i'm looking for, from promotional offers to easy payements Reviewed on: 27th January 2019

great service

Easy to use online, very helpful staff over the phone, great offers. What more can I say? Would highly recommend Reviewed on: 27th January 2019

No app

Why dont you have an app to make things simpler ? Reviewed on: 26th January 2019

Reply from Virgin Money Hi Adam, we don't currently have an app but it is something we're working on. We'll share news and when it will be available as soon as we can! Thanks, Jane Response date: 29th January 2019

Easy to use website

I have found that the Virgin Money credit card website is so easy to use and always a quick response to any questions asked or transaction entered Reviewed on: 26th January 2019

Simple, straightforward and efficient

Always find virgin credit cards very easy to service. Website is user-friendly; fast and reliable balance transfers and great communication regarding offers. Reviewed on: 26th January 2019

Excellent customer service.

I paid off my balance. The process was quick and easy. The service was excellent. Reviewed on: 26th January 2019

Quick & Easy Balance or Money Transfer

I was financially stuck in Rio, Brazil after having my personal banks debit cards cloned and accounts almost emptied and even though I was abroad I was able to do 2 very fast money transfers to enable me to enjoy my holiday before getting home and sorting out the bank card scam successfully and retrieving all lost funds. Reviewed on: 26th January 2019

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