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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.78 (816 reviews)

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3.78

Based on 816 reviews, last reviewed 14th Aug 2026

133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

11%

20%

Latest highest rating:

5

Quick balance transfer card Needed a quick balance transfer card for short term purchase with lowest fee and 3 year 0% - Virgin had the best deal on offer and the process of borr... Read more Reviewed on: 14th August 2026

Latest lowest rating:

1

Unprofessional behaviour by senior investigators Till two weeks ago they were great, they blocked me from the app so couldn’t view statements, staff rather blame the customer than investigate why thi... Read more Reviewed on: 18th July 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (816)

Above everyone else

Excellent care advice & service. Cannot recommend highly enough. Reviewed on: 25th January 2019

all the talk but customer experience is terrible

unable to resolve the simplest of balance transfers, poor communication and lack of knowledge Reviewed on: 25th January 2019

Reply from Virgin Money Thanks for getting in touch Charlotte, if you'd like us to take a look into this for you just email your details to [email protected]. Thanks, Jane Response date: 26th January 2019

Fantastic service with rates to match

The Virgin Bank service is first rate; having been banking with Virgin for nearly two years not once have I encountered a problem. They offered the best rates available to me at the time which has really helped with my personal finances. Definitely recommended. Reviewed on: 25th January 2019

Handy card

Reasonable and easy to manage on line Reviewed on: 24th January 2019

painless procedure

From the application to getting my card I was amazed how quick and painless it was. It took 5 mins to fill in my online application, some applications I have done were very long and wanted your life story not virgin money, they accepted me straightaway and told me everything I needed to know ie credit limit, what happens next etc, my pin arrived within a few days and then the card everything was so smooth. I am now registered on line and can view quickly my credit card account and more importantly keep track of everything. Reviewed on: 24th January 2019

Easy, efficient, great 0% offers

Have used several credit card providers this is one of the best. Their website is easy to use and they have great 0% offers on balance transfers and money transfer and this is quick and easy to use. Reviewed on: 24th January 2019

Fantastic offer on 0% purchases

Simple application told straightaway if you have been accepted - great design for your card. Quick & simple registration. Reviewed on: 24th January 2019

Good but always room for improvement.

A responsible creditor, willing to help those with a mediocre credit history. Thanks Virgin money. Reviewed on: 24th January 2019

Ease of use

I have found all aspects of use on this card very easy. Would certainly recommend Reviewed on: 23rd January 2019

Not so easy on mobile

Not easy to log in and view balance on a mobile Reviewed on: 23rd January 2019

Reply from Virgin Money Hi there, thanks for your feedback - I'll be sure to pass that on to the team for you. Just get back in touch if there's anything else we can help with! Thanks, Jane Response date: 26th January 2019

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