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Virgin Money: Credit cards reviews

3.78
Based on 816 reviews, last reviewed 14th Aug 2026
133% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Quick balance transfer card Needed a quick balance transfer card for short term purchase with lowest fee and 3 year 0% - Virgin had the best deal on offer and the process of borr... Read more Reviewed on: 14th August 2026
Julie W's avatar
Julie W

Latest lowest rating:

1

Unprofessional behaviour by senior investigators Till two weeks ago they were great, they blocked me from the app so couldn’t view statements, staff rather blame the customer than investigate why thi... Read more Reviewed on: 18th July 2026
Neil B's avatar
Neil B

About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (816)

geeat all rounder

4
using virgin credit cards is easy , straightforward and rewarding. Reviewed on: 14th December 2018

easy process and good warnings

5
easy to apply for with a good long term interest free period - but it's backed up by clear instructions, terms and useful emails advising of different rates and limits - easy to get balance by text and stay in terms Reviewed on: 14th December 2018

Convenient, understanding bank.

5
Virgin have always kept me up to date with all changes to my account, never charged me any questionable charges and with their web access and height street banks it couldn’t be easier to find any information I need or even just to pop in and relax. You do feel looked after. Reviewed on: 14th December 2018

Virgin credit card

5
I've had nothing but positive experience while using my Virgin credit card. There customer service is excellent. There seems to be a lot more benefits and rewards for being a Virgin customer than other banks. Reviewed on: 14th December 2018

Top notch for information and customer service

5
Virgin Money has always supported my financial needs. I have been well informed of products and relieved quality customer service when required. Reviewed on: 14th December 2018

Fantastic product

5
Any queries are dealt with quickly and always a positive experience . I always find this with the Virgin brand Reviewed on: 14th December 2018

Good service, good credit limit

3
Mainly chose the product for the interest free period Reviewed on: 14th December 2018

Faultless.

5
Credit card facilities are very good. Requested notifications are always forwarded as per my initial instructions. These are within a good time period to prepare for any actions such as payments. Logging on to the web site is straight forward and easy, just get your security and pass codes correct. Reviewed on: 14th December 2018

straight forward

5
using virgin services has been straight forward and it is a very easy and simple process to use the online banking functions Reviewed on: 14th December 2018

Fantastic service

5
Always have a smile on their face and the lounge in Glasgow is superb Reviewed on: 14th December 2018

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