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Virgin Money: Credit Cards reviews

Name: Credit Cards
Rating: 3.96 (798 reviews)

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3.79

Based on 798 reviews, last reviewed 13th Jun 2025

50% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

64%

11%

19%

Latest highest rating:

5

Would 100% recommend Great experience and easy to use the app, when I’ve had to contact them it’s always been easy Reviewed on: 13th June 2025

Latest lowest rating:

1

Disgusted with fees Purchased a product from an overseas seller and while I understand there are international transaction fees I wasn't expecting $130 for a computer to ... Read more Reviewed on: 11th March 2025

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs. Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

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Virgin Money Credit Cards reviews (798)

Easy to use and great communication

From day one, Virgin Credit Cards has been a delight to use. All communication is so easy and fuss-free - important when you're a working mum. Plus the website is brilliant. All the information I need is there, which helps me control my budget and my payments. Email communication is good and informative - I don't get bombarded with rubbish. And let's not forget their rates. Been very competitive over the years I've had my card. Over all, probably one of the best credit cards I've ever had. Reviewed on: 14th December 2018

Very efficient

Love the website, customer support is excellent and all in all I cannot fault them Reviewed on: 14th December 2018

Never had any problems, at all.

Just read the title. Good product, excellent customer service. Reviewed on: 14th December 2018

Fabulous Customer Services

Always there to help. Very fast service. Easy to use online services. Friendly and polite staff. Never have to wait long on the phone to speak to someone. Excellent communication. A star! Reviewed on: 14th December 2018

Easy access and lots of add ones

Great terms, lots of chances to change product and lots of prize draws! Reviewed on: 14th December 2018

Seriously so easy and understanding.

We have had no hassle what so ever from Virgin they have been absolutely brilliant we had to ring about extending our credit and staff where so friendly and very helpful no hidden fees says exactly what it does on the tin, we would deffo recommend to family and friends :) Reviewed on: 14th December 2018

Always helpful

Never had bad service from them, always helpful and always keep you updated with changes and offers. Reviewed on: 14th December 2018

Great

The best on the market. I shopped around and decided to go with Virgin Money. Reviewed on: 14th December 2018

Excellent service received

Excellent, customer orientated service received Reviewed on: 14th December 2018

Credit card - no fuss

Easy to use website which allows me see exactly what I have spent and when payments are due. Reviewed on: 14th December 2018

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