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Virgin Money: Credit cards reviews

3.78
Based on 799 reviews, last reviewed 21st Aug 2025
33% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Would 100% recommend Great experience and easy to use the app, when I’ve had to contact them it’s always been easy Reviewed on: 13th June 2025
Kirsten O's avatar
Kirsten O

Latest lowest rating:

1

This bank has one of the worst service out there. This bank has one of the worst service out there. We have banked with them for over 65 years. The credit card cancels transactions without notificatio... Read more Reviewed on: 21st August 2025
Mark James's avatar
Mark James

About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (799)

Credit card - no fuss

5
Easy to use website which allows me see exactly what I have spent and when payments are due. Reviewed on: 14th December 2018

Overall great card

4
Its great being able to collect airmiles on everyday spends with my VA credit card. I use this on a regular basis and pay off the balance each month, meaning I do not have to worry so much about the interest. That being said, not everyone is able to do this so as with any card, charges could sore. I'm happy with my card and the service it offers and as far as credit cards go, I would happily recommend this card to anyone. Reviewed on: 14th December 2018

Great company

5
No hassle, great customer service Reviewed on: 14th December 2018

Not a faceless bank

5
Somehow they manage to communicate on what feels like a truly personal level - good algorithm! Reviewed on: 14th December 2018

Helpful customer service and great rewards

5
I’ve had to call a couple of times for help and the staff are always great. Also one of the best air miles cards out there as the others give rewards out scarcely where Virgin give out a good rate Reviewed on: 14th December 2018

Mint company

5
Rewards loyalty, is very friendly and helpful Reviewed on: 14th December 2018

Virgin Credit Card

5
Good communication when opening credit card .Highly recommended Reviewed on: 14th December 2018

Needs a banking app, and Apple/ Google Pay

4
The only faults are the bank needs to make an APP as it is long winded loging into a website every time. Also would be more practical with APPLE PAY / GOOGLE PAY set up. Please look into asap, only negative so far. Reviewed on: 14th December 2018

Great service :-)

5
It was very fast and easy to apply, and this is the first ever credit card i got. The customer service is excellent, i've called a few times when i first got my credit card. Reviewed on: 12th December 2018

Informative and Transparent Service

5
Information is clear and transparent meaning the user can conduct business with ease and confidence. All queries are quickly resolved and online business conducted with ease. Altogether a terrific service Reviewed on: 9th December 2018

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