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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.78 (816 reviews)

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3.78

Based on 816 reviews, last reviewed 14th Aug 2026

133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

11%

20%

Latest highest rating:

5

Quick balance transfer card Needed a quick balance transfer card for short term purchase with lowest fee and 3 year 0% - Virgin had the best deal on offer and the process of borr... Read more Reviewed on: 14th August 2026

Latest lowest rating:

1

Unprofessional behaviour by senior investigators Till two weeks ago they were great, they blocked me from the app so couldn’t view statements, staff rather blame the customer than investigate why thi... Read more Reviewed on: 18th July 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (816)

Never had any problems, at all.

Just read the title. Good product, excellent customer service. Reviewed on: 14th December 2018

Fabulous Customer Services

Always there to help. Very fast service. Easy to use online services. Friendly and polite staff. Never have to wait long on the phone to speak to someone. Excellent communication. A star! Reviewed on: 14th December 2018

Easy access and lots of add ones

Great terms, lots of chances to change product and lots of prize draws! Reviewed on: 14th December 2018

Seriously so easy and understanding.

We have had no hassle what so ever from Virgin they have been absolutely brilliant we had to ring about extending our credit and staff where so friendly and very helpful no hidden fees says exactly what it does on the tin, we would deffo recommend to family and friends :) Reviewed on: 14th December 2018

Always helpful

Never had bad service from them, always helpful and always keep you updated with changes and offers. Reviewed on: 14th December 2018

Great

The best on the market. I shopped around and decided to go with Virgin Money. Reviewed on: 14th December 2018

Excellent service received

Excellent, customer orientated service received Reviewed on: 14th December 2018

Credit card - no fuss

Easy to use website which allows me see exactly what I have spent and when payments are due. Reviewed on: 14th December 2018

Overall great card

Its great being able to collect airmiles on everyday spends with my VA credit card. I use this on a regular basis and pay off the balance each month, meaning I do not have to worry so much about the interest. That being said, not everyone is able to do this so as with any card, charges could sore. I'm happy with my card and the service it offers and as far as credit cards go, I would happily recommend this card to anyone. Reviewed on: 14th December 2018

Great company

No hassle, great customer service Reviewed on: 14th December 2018

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