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Virgin Money: Credit cards reviews

View other Virgin Money products
3.78
Based on 816 reviews, last reviewed 14th Aug 2026
133% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Quick balance transfer card Needed a quick balance transfer card for short term purchase with lowest fee and 3 year 0% - Virgin had the best deal on offer and the process of borr... Read more Reviewed on: 14th August 2026
Julie W's avatar
Julie W

Latest lowest rating:

1

Unprofessional behaviour by senior investigators Till two weeks ago they were great, they blocked me from the app so couldn’t view statements, staff rather blame the customer than investigate why thi... Read more Reviewed on: 18th July 2026
Neil B's avatar
Neil B
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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (816)

Not a faceless bank

5
Somehow they manage to communicate on what feels like a truly personal level - good algorithm! Reviewed on: 14th December 2018
Liz Slade's avatar
Liz Slade

Helpful customer service and great rewards

5
I’ve had to call a couple of times for help and the staff are always great. Also one of the best air miles cards out there as the others give rewards out scarcely where Virgin give out a good rate Reviewed on: 14th December 2018
Charlotte's avatar
Charlotte

Mint company

5
Rewards loyalty, is very friendly and helpful Reviewed on: 14th December 2018
Stephy's avatar
Stephy

Virgin Credit Card

5
Good communication when opening credit card .Highly recommended Reviewed on: 14th December 2018
Nathan Burrell's avatar
Nathan Burrell

Needs a banking app, and Apple/ Google Pay

4
The only faults are the bank needs to make an APP as it is long winded loging into a website every time. Also would be more practical with APPLE PAY / GOOGLE PAY set up. Please look into asap, only negative so far. Reviewed on: 14th December 2018
Chloe Broughall's avatar
Chloe Broughall

Great service :-)

5
It was very fast and easy to apply, and this is the first ever credit card i got. The customer service is excellent, i've called a few times when i first got my credit card. Reviewed on: 12th December 2018
roshid's avatar
roshid

Informative and Transparent Service

5
Information is clear and transparent meaning the user can conduct business with ease and confidence. All queries are quickly resolved and online business conducted with ease. Altogether a terrific service Reviewed on: 9th December 2018
Edna Howard 's avatar
Edna Howard

Excellent informed Service

5
All offers and daily business are clearly explained and transparent. Therefore a straightforward product to use with ease and confidence. Reviewed on: 9th December 2018
Edna Howard 's avatar
Edna Howard

Just fine

3
Not outstanding, but definitely not rubbish. Reviewed on: 9th December 2018
mkcol's avatar
mkcol

Amazing Virgin credit cards

5
Really great service, online account which is always there and useful emails about all their products and savings advice, plus plenty of prize draws to enter. Reviewed on: 9th December 2018
Rob C's avatar
Rob C

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