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Virgin Money: Credit cards reviews

3.84
Based on 804 reviews, last reviewed 16th Apr 2026
300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

The thing that sets Virgin Money apart is the experi... The thing that sets Virgin Money apart is the experience from the minute you apply until you register the app. It’s smart, modern, and crystal clear. ... Read more Reviewed on: 13th April 2026
Dylan K's avatar
Dylan K

Latest lowest rating:

1

Ignore formal complaints and SAR I raised a formal complaint and despite replying several times and requesting a SAR they have ignored me. Astonishing isn't it. What is crazy is that ... Read more Reviewed on: 16th April 2026
Ian Bullock's avatar
Ian Bullock

About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (804)

Convenient, understanding bank.

5
Virgin have always kept me up to date with all changes to my account, never charged me any questionable charges and with their web access and height street banks it couldn’t be easier to find any information I need or even just to pop in and relax. You do feel looked after. Reviewed on: 14th December 2018

Virgin credit card

5
I've had nothing but positive experience while using my Virgin credit card. There customer service is excellent. There seems to be a lot more benefits and rewards for being a Virgin customer than other banks. Reviewed on: 14th December 2018

Top notch for information and customer service

5
Virgin Money has always supported my financial needs. I have been well informed of products and relieved quality customer service when required. Reviewed on: 14th December 2018

Fantastic product

5
Any queries are dealt with quickly and always a positive experience . I always find this with the Virgin brand Reviewed on: 14th December 2018

Good service, good credit limit

3
Mainly chose the product for the interest free period Reviewed on: 14th December 2018

Faultless.

5
Credit card facilities are very good. Requested notifications are always forwarded as per my initial instructions. These are within a good time period to prepare for any actions such as payments. Logging on to the web site is straight forward and easy, just get your security and pass codes correct. Reviewed on: 14th December 2018

straight forward

5
using virgin services has been straight forward and it is a very easy and simple process to use the online banking functions Reviewed on: 14th December 2018

Fantastic service

5
Always have a smile on their face and the lounge in Glasgow is superb Reviewed on: 14th December 2018

Good credit card

5
I’ve been using my Virgin Money credit card for about 15 months. Good offers with it inc intrest free for 28 months. The online payment system is good too. Reviewed on: 14th December 2018

Easy to manage

5
Easy to use, easy to manage and good rewards. Reviewed on: 14th December 2018

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