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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.82 (808 reviews)

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3.82

Based on 808 reviews, last reviewed 7th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

4

Simple and easy An accessible app design that helps to ensure payments are easy to make through your bank account. Customer service is also brilliant for questions as... Read more Reviewed on: 7th June 2026

Latest lowest rating:

1

Ignore formal complaints and SAR I raised a formal complaint and despite replying several times and requesting a SAR they have ignored me. Astonishing isn't it. What is crazy is that ... Read more Reviewed on: 16th April 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (808)

Easy straightforward process

Simplest process I've been through yet. Reviewed on: 14th December 2018

Excellent service

Extremely helpful and friendly service Reviewed on: 14th December 2018

geeat all rounder

using virgin credit cards is easy , straightforward and rewarding. Reviewed on: 14th December 2018

easy process and good warnings

easy to apply for with a good long term interest free period - but it's backed up by clear instructions, terms and useful emails advising of different rates and limits - easy to get balance by text and stay in terms Reviewed on: 14th December 2018

Convenient, understanding bank.

Virgin have always kept me up to date with all changes to my account, never charged me any questionable charges and with their web access and height street banks it couldn’t be easier to find any information I need or even just to pop in and relax. You do feel looked after. Reviewed on: 14th December 2018

Virgin credit card

I've had nothing but positive experience while using my Virgin credit card. There customer service is excellent. There seems to be a lot more benefits and rewards for being a Virgin customer than other banks. Reviewed on: 14th December 2018

Top notch for information and customer service

Virgin Money has always supported my financial needs. I have been well informed of products and relieved quality customer service when required. Reviewed on: 14th December 2018

Fantastic product

Any queries are dealt with quickly and always a positive experience . I always find this with the Virgin brand Reviewed on: 14th December 2018

Good service, good credit limit

Mainly chose the product for the interest free period Reviewed on: 14th December 2018

Faultless.

Credit card facilities are very good. Requested notifications are always forwarded as per my initial instructions. These are within a good time period to prepare for any actions such as payments. Logging on to the web site is straight forward and easy, just get your security and pass codes correct. Reviewed on: 14th December 2018

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