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Virgin Money: Credit cards reviews

3.78
Based on 816 reviews, last reviewed 14th Aug 2026
133% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Quick balance transfer card Needed a quick balance transfer card for short term purchase with lowest fee and 3 year 0% - Virgin had the best deal on offer and the process of borr... Read more Reviewed on: 14th August 2026
Julie W's avatar
Julie W

Latest lowest rating:

1

Unprofessional behaviour by senior investigators Till two weeks ago they were great, they blocked me from the app so couldn’t view statements, staff rather blame the customer than investigate why thi... Read more Reviewed on: 18th July 2026
Neil B's avatar
Neil B

About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (816)

Fantastic service without fail

5
I've had great customer service everytime I have spoken with Virgin Money, and have great deals that have been fantastic this year. Would 100% recommend. Reviewed on: 14th December 2018

Brilliant everything

5
Virgin Money have the best customer service ever. Thank you Reviewed on: 14th December 2018

Problem free credit card

5
Have used Virgin for 2 years on 0% deal and everything has been problem free including 2 retail/travel companies going bust and Virgin dealing with that hassle free Reviewed on: 14th December 2018

Great service

5
Service focused. Very helpful when needed. Reviewed on: 14th December 2018

Great deals

4
Great deals on credit cards, my only gripe is they do not have a banking app. Reviewed on: 14th December 2018

Satisfied Virgin Customer

5
I opened a credit card with Virgin this year and have been really impressed with the service received, highly recommended. Reviewed on: 14th December 2018

Good feel

4
Friendly helpful staff who referred me to website that worked. Reviewed on: 14th December 2018

Competitive, Efficient, friendly.

5
What is there to say!- virgin money provide a easy, fast & effective service. No issues what so ever. Reviewed on: 14th December 2018

Easy straightforward process

5
Simplest process I've been through yet. Reviewed on: 14th December 2018

Excellent service

5
Extremely helpful and friendly service Reviewed on: 14th December 2018

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