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Virgin Money: Credit cards reviews

3.82
Based on 813 reviews, last reviewed 15th Jun 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Good rates on foreign credit card purchases Good rates on foreign credit card purchases plus points of value. Whats app easy to manage and use. Reviewed on: 15th June 2026
Isaac S's avatar
Isaac S

Latest lowest rating:

1

Fraudulently charged fees to correct their mistake Virgin money took a direct debit from my account despite the balance being £0 and the direct debit being cancelled. When I went on their app I request... Read more Reviewed on: 13th June 2026
Reever's avatar
Reever

About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (813)

Helpful and responsible

5
Always helpful. I enjoy the tips and advice for sensible spending and saving. Excellent communication to ensure spending stays within limits. Virgin is a friendly, funny, responsible, modern company, the way all financial companies should work. Reviewed on: 23rd January 2018

Great offers and deals

5
Had credit card for years never had a problem and great iffers Reviewed on: 23rd January 2018

Virgin review

5
Efficient, easy to deal with, great website, regular email updates Reviewed on: 23rd January 2018

Refused to refund overpayment

1
Dreadful and unwilling to help. Spent 35 minutes on the phone and had to raise a complaint Reviewed on: 23rd January 2018

payments

1
after you prompted me by phone I went on immediately and made a minimum payment which has not apparently registered and set up a direct debit at the same time and now you have hit me with interest charges. Reviewed on: 23rd January 2018

Simply the best

5
Number one bank easy to deal with wouldnt go any were else Reviewed on: 23rd January 2018

Fantastic Customer Experience

5
Without Virgin Money my tiny baby would not be here. With Virgin Money’s generous credit limit, I was able to pay for several IVF treatments to get my baby boy. He is now 17 months old and a joy to behold and I am finally paying off my balance with never a bit of hassle from Virgin Money. They just took care of the bills and let me get on with making my baby! Thank you Virgin Money. Thank you Richard Branson. Reviewed on: 23rd January 2018
Reply from Virgin Money It's great to hear from you, thanks for your lovely comments! You know where to find us if there's anything else we can help with. Thanks, Jane Response date: 23rd January 2018
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Virgin Money

Great Service

5
Best Card provide I've got among many providers!!!!! Reviewed on: 22nd January 2018

Fantastic offer, easy and clear

5
Everything very fast and without doubt Reviewed on: 22nd January 2018

Excellent service and helpful support

5
Always find telephone support helpful and friendly Reviewed on: 20th January 2018

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