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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.85 (806 reviews)

View other Virgin Money products

3.85

Based on 806 reviews, last reviewed 18th Apr 2026

50% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Excellent balance transfer rates Excellent balance transfer rates, got me out of a tough time without incurring additional interest Reviewed on: 18th April 2026

Latest lowest rating:

1

Ignore formal complaints and SAR I raised a formal complaint and despite replying several times and requesting a SAR they have ignored me. Astonishing isn't it. What is crazy is that ... Read more Reviewed on: 16th April 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (806)

Great Service

Best Card provide I've got among many providers!!!!! Reviewed on: 22nd January 2018

Fantastic offer, easy and clear

Everything very fast and without doubt Reviewed on: 22nd January 2018

Excellent service and helpful support

Always find telephone support helpful and friendly Reviewed on: 20th January 2018

Simple to apply fast decision and great website

Very easy to apply and do bal trf and cash bank trf my only criticism is they don’t have a mobile app but overall great card Reviewed on: 20th January 2018

Terrible customer service

Very rude and unsympathetic, avoid Virgin Money if you can, worst out of my three cards - American Express and Barclaycard! Reviewed on: 20th January 2018

Reply from Virgin Money Hi there, if there's anything you'd like me to take a look at just email your details, including postal address and best contact number, to [email protected]. Thanks, Jane Response date: 23rd January 2018

Great credit card company

This is a great credit card company. Easy to apply for a credit card / credit transfer on line; clear communication; great online web site. Only little niggle is it would be good to have a quick reminder of when first payment is due, not after the date has passed and a prompt to set up a direct debit would be good too. That said, it’s the Best credit card company I have ever used! Reviewed on: 20th January 2018

Unhelpful - tried to push into debt problems.

Missed payment, took away promotional rate days after charging the admin fee. Didn’t tell me the rate had gone up and wasn’t willing to help resolve. Will never deal with any Virgin brand again. Reviewed on: 20th January 2018

Reply from Virgin Money Hi there, thanks for getting in touch. If you'd like us to take a look into this for you, just email your details to [email protected]. Thanks, Jane Response date: 23rd January 2018

Outstanding service, not a hitch

I was kept informed throughout the process and it was all finished within several days. Reviewed on: 19th January 2018

Great simple service

Opened a 0% balance transfer credit card, really simple easy to do. Customer service brilliant and helpful no waiting time on the phone. Reviewed on: 19th January 2018

Best rates and long term deals

Virgin offered the best deals and over a long period. Also very helpful. Reviewed on: 19th January 2018

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Alternative products

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News, guides and insight from our team

View resource hub

Virgin Money: Credit cards reviews

50% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Virgin Money: Credit cards now

Virgin Money Credit cards reviews (806)

Great Service

Fantastic offer, easy and clear

Excellent service and helpful support

Simple to apply fast decision and great website

Terrible customer service

Great credit card company

Unhelpful - tried to push into debt problems.

Outstanding service, not a hitch

Great simple service

Best rates and long term deals

Review Virgin Money: Credit cards now

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