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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.78 (816 reviews)

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3.78

Based on 816 reviews, last reviewed 14th Aug 2026

133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

11%

20%

Latest highest rating:

5

Quick balance transfer card Needed a quick balance transfer card for short term purchase with lowest fee and 3 year 0% - Virgin had the best deal on offer and the process of borr... Read more Reviewed on: 14th August 2026

Latest lowest rating:

1

Unprofessional behaviour by senior investigators Till two weeks ago they were great, they blocked me from the app so couldn’t view statements, staff rather blame the customer than investigate why thi... Read more Reviewed on: 18th July 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (816)

Great Service

Best Card provide I've got among many providers!!!!! Reviewed on: 22nd January 2018

Fantastic offer, easy and clear

Everything very fast and without doubt Reviewed on: 22nd January 2018

Excellent service and helpful support

Always find telephone support helpful and friendly Reviewed on: 20th January 2018

Simple to apply fast decision and great website

Very easy to apply and do bal trf and cash bank trf my only criticism is they don’t have a mobile app but overall great card Reviewed on: 20th January 2018

Terrible customer service

Very rude and unsympathetic, avoid Virgin Money if you can, worst out of my three cards - American Express and Barclaycard! Reviewed on: 20th January 2018

Reply from Virgin Money Hi there, if there's anything you'd like me to take a look at just email your details, including postal address and best contact number, to [email protected]. Thanks, Jane Response date: 23rd January 2018

Great credit card company

This is a great credit card company. Easy to apply for a credit card / credit transfer on line; clear communication; great online web site. Only little niggle is it would be good to have a quick reminder of when first payment is due, not after the date has passed and a prompt to set up a direct debit would be good too. That said, it’s the Best credit card company I have ever used! Reviewed on: 20th January 2018

Unhelpful - tried to push into debt problems.

Missed payment, took away promotional rate days after charging the admin fee. Didn’t tell me the rate had gone up and wasn’t willing to help resolve. Will never deal with any Virgin brand again. Reviewed on: 20th January 2018

Reply from Virgin Money Hi there, thanks for getting in touch. If you'd like us to take a look into this for you, just email your details to [email protected]. Thanks, Jane Response date: 23rd January 2018

Outstanding service, not a hitch

I was kept informed throughout the process and it was all finished within several days. Reviewed on: 19th January 2018

Great simple service

Opened a 0% balance transfer credit card, really simple easy to do. Customer service brilliant and helpful no waiting time on the phone. Reviewed on: 19th January 2018

Best rates and long term deals

Virgin offered the best deals and over a long period. Also very helpful. Reviewed on: 19th January 2018

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