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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.85 (806 reviews)

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3.85

Based on 806 reviews, last reviewed 18th Apr 2026

50% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Excellent balance transfer rates Excellent balance transfer rates, got me out of a tough time without incurring additional interest Reviewed on: 18th April 2026

Latest lowest rating:

1

Ignore formal complaints and SAR I raised a formal complaint and despite replying several times and requesting a SAR they have ignored me. Astonishing isn't it. What is crazy is that ... Read more Reviewed on: 16th April 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (806)

Pretty good

Good deal, useful lounges and nice-looking card! Reviewed on: 24th November 2017

Virgin Money...Second to None!

I took out a credit card with Virgin Money in September. I was very hesitant about getting a credit card as I am from the 'old school' If you don't have the Cash you don't buy...But I am very pleased with everything about Virgin Money, and the Customer Service is second to None. Reviewed on: 23rd November 2017

Helped me do much

Virgin have helped me get my money back on track so get my life back on track too Reviewed on: 22nd November 2017

No hidden costs

Answered every question I had in full and have been extremely helpful throughout my experience with Virgin. No hidden costs or blind you with science, straight to the point and makes life easier! Reviewed on: 22nd November 2017

Fantastic service and great value

From applying to setting up the online banking has been so easy and hassle free. I am not one of those people that are right at home with using a computer, but the step by step instructions and ease of use when using the online banking mean even I find it user friendly. Also the special offers and great interest free period make virgin a real pleasure to do business with. I would thoroughly recommend them without hesitation!! Reviewed on: 22nd November 2017

Best Credit Card Provider with excellent customer service.

I had been enjoying use of my Virgin Credit Card for more than two years and have had very nice customer service indeed! Reviewed on: 21st November 2017

Exemplary!

Application was completely painless and communications were ideal. All round good experience and one to recommend. Reviewed on: 21st November 2017

Amazing offers and great customer services

Virgin go above and beyond when it comes to services Reviewed on: 21st November 2017

Easy to apply and manage online

Set up with no fuss, good rates and additional features like cash back and money transfers to current account Reviewed on: 16th November 2017

Reply from Virgin Money Thanks for your feedback Claire, great to hear you're happy with your Credit Card! Thanks, Jane Response date: 16th November 2017

Fun to be an account holder

Love the rude Mastercard. Get asked about it all the time. Reviewed on: 16th November 2017

Reply from Virgin Money Hi Richard. Lovely to hear from you, fab to know you're enjoying your Credit Card! Thanks, Jane Response date: 16th November 2017

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