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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.96 (799 reviews)

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3.80

Based on 799 reviews, last reviewed 21st Aug 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Would 100% recommend Great experience and easy to use the app, when I’ve had to contact them it’s always been easy Reviewed on: 13th June 2025

Latest lowest rating:

1

This bank has one of the worst service out there. This bank has one of the worst service out there. We have banked with them for over 65 years. The credit card cancels transactions without notificatio... Read more Reviewed on: 21st August 2025

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (799)

Amazing offers and great customer services

Virgin go above and beyond when it comes to services Reviewed on: 21st November 2017

Easy to apply and manage online

Set up with no fuss, good rates and additional features like cash back and money transfers to current account Reviewed on: 16th November 2017

Reply from Virgin Money Thanks for your feedback Claire, great to hear you're happy with your Credit Card! Thanks, Jane Response date: 16th November 2017

Fun to be an account holder

Love the rude Mastercard. Get asked about it all the time. Reviewed on: 16th November 2017

Reply from Virgin Money Hi Richard. Lovely to hear from you, fab to know you're enjoying your Credit Card! Thanks, Jane Response date: 16th November 2017

Fantastic company

Virgin money give great benefits with great communication. I would highly recommend this bank. Reviewed on: 16th November 2017

Reply from Virgin Money Thanks for your feedback Alexandra, hope you're making good use of our range of deals and benefits! Thanks, Jane Response date: 16th November 2017

Great company

Great prize draws and also fantastic customer services and good rates too. Reviewed on: 16th November 2017

Very good and easy to deal with

Quick and easy balance transfer request. Reviewed on: 16th November 2017

Going forwards as others go backwards

I took out a Virgin credit Card for balance transfer and 0% on purchases and got 27 moths on both. Great card designs as well. Best of all access to Virgin Lounges. When other banks are closing branches, Virgin Lounges show how it should be. Free refreshments, free WiFi, and a great place to meet friends for a catch up or, as I often do, meet business colleagues for informal meetings in professional surroundings. They even have facilities to book out rooms or for meetings or kids parties. Bowling alley, pool, air hockey and films as well. On top of that it is the most customer focused banking experience I've had. Reviewed on: 16th November 2017

Great deal

fantastic deal on my credit card and easy process Reviewed on: 16th November 2017

Easy,Exciting offers Ethical

Virgin Money keeps you well informed about your account , with easy to navigate online pages. The offers particularly balance transfer is second to none There are competitions that are always fun to take part in but best of all is the security that surrounds your account Reviewed on: 16th November 2017

Honest and true

It does what it says on the tin.....not protect fences, wooden structures etc., but tells you what it will do for you and does it. No fog, just clear view ahead. Reviewed on: 16th November 2017

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