Write a review

Go to business site

Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.84 (802 reviews)

View other Virgin Money products

3.84

Based on 802 reviews, last reviewed 12th Feb 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Easy to use app. Easy to use app. But shame about delays on updates. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Very disappointing experience with Virgin Money. Very disappointing experience with Virgin Money. I applied for this credit card specifically because of the advertised 30 months 0% balance transfer o... Read more Reviewed on: 12th February 2026

Read all reviews Write a review

About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Review Virgin Money: Credit cards now

Help others make smarter decisions by sharing your own experience.

Write a review

Virgin Money Credit cards reviews (802)

Great deal

fantastic deal on my credit card and easy process Reviewed on: 16th November 2017

Easy,Exciting offers Ethical

Virgin Money keeps you well informed about your account , with easy to navigate online pages. The offers particularly balance transfer is second to none There are competitions that are always fun to take part in but best of all is the security that surrounds your account Reviewed on: 16th November 2017

Honest and true

It does what it says on the tin.....not protect fences, wooden structures etc., but tells you what it will do for you and does it. No fog, just clear view ahead. Reviewed on: 16th November 2017

Easy to deal with and no jargon

From first looking at the website to find out about their products to completing my application to understanding the terms and conditions, everything was easy to understand, there was no use of jargon and the whole process felt friendly. The documentation received by email was clear and was received quickly and notification of acceptance was very quick. I couldn’t be happier. Reviewed on: 16th November 2017

Credible Credit Card

A very individual but Globally recognised brand with seamless customer service and excellent communication. Reviewed on: 16th November 2017

Virgintastic

Virgin credit gave me a chance to feel brand new this year. Reviewed on: 16th November 2017

Excellent benefits!

My credit card of choice with all the benefits that the card brings, including my favourite, the Virgin Lounge. On the rare occasion I've had to speak with a member of staff in relation to my credit card I've been impressed with their assistance and real commitment to resolving my issue. Reviewed on: 16th November 2017

Excellent service

Really happy about choosing Virgin Money Reviewed on: 15th November 2017

Faultless

Helpful customer service. Easy to use online portals Great promotional events Reviewed on: 15th November 2017

Ruthless and taking advantage of people

Aparently I miss understood the small writing on one of the conditions on my card. I called in advance to make sure I could use for shopping, but as one of Virgin Money's customer service employees said "it's not their problem that I didn't understand it correctly". I applied to have the phone conversation being revised and 3 weeks after it should have been resolved still had not heard anything back. Of course when I called to enquire the result was that I have been perfectly informed and virgin will not do anything about it. If I want to get a transcript of the conversation I have to apply in writing, pay £10 and wait a minimum of 4 weeks (0n top of the 3 weeks this has already been going on for). Clearly making it easy for the customer... It is such a shame, I was over the moon about the 0% period I got on the card but I have ended up loosing £72 i can't afford to loose at the moment. At no time whatsoever virgin has tried to be understanding or fair. Very disappointed. PLEASE BEWARE OF THE SMALL WRITING IF OPTING FOR VIRGIN AND KEEP YOUR FINGERS CROSSED THAT NOTHING GOES WRONG AFTER, THEY WILL NOT DO ANYTHING TO HELP YOU. Reviewed on: 7th November 2017

Reply from Virgin Money Thanks for getting in touch Helena. We'd be happy to take a look into this for you, and would just need a few details to find you on this end. Can you email your postal address and best contact number to [email protected]? Thanks, Jane Response date: 7th November 2017

Do you have a different Virgin Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Credit card
from M&S Bank - Marks and Spencer 2.72 from 188 reviews
Zero Credit Card
from Santander 4.16 from 20 reviews
Everyday Credit Card
from Creation 2.71 from 20 reviews

Want to see more from Virgin Money?

Help to Buy: ISA
from Virgin Money 4.52 from 23 reviews
Fixed Rate Savings
from Virgin Money 4.33 from 60 reviews
Savings
from Virgin Money 4.11 from 108 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub