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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.78 (816 reviews)

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3.78

Based on 816 reviews, last reviewed 14th Aug 2026

133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

11%

20%

Latest highest rating:

5

Quick balance transfer card Needed a quick balance transfer card for short term purchase with lowest fee and 3 year 0% - Virgin had the best deal on offer and the process of borr... Read more Reviewed on: 14th August 2026

Latest lowest rating:

1

Unprofessional behaviour by senior investigators Till two weeks ago they were great, they blocked me from the app so couldn’t view statements, staff rather blame the customer than investigate why thi... Read more Reviewed on: 18th July 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (816)

Fantastic company

Virgin money give great benefits with great communication. I would highly recommend this bank. Reviewed on: 16th November 2017

Reply from Virgin Money Thanks for your feedback Alexandra, hope you're making good use of our range of deals and benefits! Thanks, Jane Response date: 16th November 2017

Great company

Great prize draws and also fantastic customer services and good rates too. Reviewed on: 16th November 2017

Very good and easy to deal with

Quick and easy balance transfer request. Reviewed on: 16th November 2017

Going forwards as others go backwards

I took out a Virgin credit Card for balance transfer and 0% on purchases and got 27 moths on both. Great card designs as well. Best of all access to Virgin Lounges. When other banks are closing branches, Virgin Lounges show how it should be. Free refreshments, free WiFi, and a great place to meet friends for a catch up or, as I often do, meet business colleagues for informal meetings in professional surroundings. They even have facilities to book out rooms or for meetings or kids parties. Bowling alley, pool, air hockey and films as well. On top of that it is the most customer focused banking experience I've had. Reviewed on: 16th November 2017

Great deal

fantastic deal on my credit card and easy process Reviewed on: 16th November 2017

Easy,Exciting offers Ethical

Virgin Money keeps you well informed about your account , with easy to navigate online pages. The offers particularly balance transfer is second to none There are competitions that are always fun to take part in but best of all is the security that surrounds your account Reviewed on: 16th November 2017

Honest and true

It does what it says on the tin.....not protect fences, wooden structures etc., but tells you what it will do for you and does it. No fog, just clear view ahead. Reviewed on: 16th November 2017

Easy to deal with and no jargon

From first looking at the website to find out about their products to completing my application to understanding the terms and conditions, everything was easy to understand, there was no use of jargon and the whole process felt friendly. The documentation received by email was clear and was received quickly and notification of acceptance was very quick. I couldn’t be happier. Reviewed on: 16th November 2017

Credible Credit Card

A very individual but Globally recognised brand with seamless customer service and excellent communication. Reviewed on: 16th November 2017

Virgintastic

Virgin credit gave me a chance to feel brand new this year. Reviewed on: 16th November 2017

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