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Vitality: Life Insurance reviews

Name: Life Insurance
Rating: 4.29 (24 reviews)

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4.19

Based on 24 reviews, last reviewed 4th Sep 2024

500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

70%

13%

2 star

13%

Latest highest rating:

5

I really like that they reward you when exercise. I really like that they reward you when exercise. It’s a great incentive Reviewed on: 24th August 2024

Latest lowest rating:

1

Hopeless Hopeless. No access to benefits provided despite calling hundreds of times asking for help. Call handlers either have no idea, or they pass you to som... Read more Reviewed on: 30th July 2024

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About this product

Vitality Life Insurance prices start from just £5 per month and you can get a discount in the first year.

Vitality offer two types of life insurance cover. Term life insurance covers you for between five and 70 years. If you prefer on-going life insurance, you can opt for the whole of life Vitality insurance policy.

Vitality Life Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Vitality before, you can also leave a review and share your experience.

Vitality Life Insurance reviews (24)

Review of the Vitality, Life Insurance:

Too much upselling whilst trying to buy life insurance

Wanted to sign up for a specific insurance for known value etc. but agent (presumably following script) wanted to upsell. Lots of 'what if' scenarios that basically highlighted why needed more insurance. Just wanted to buy their product (was already sold on gym discount) but came away with nothing Reviewed on: 4th September 2024

Great cover and amazing benefits

The policy has a great level of cover which is clearly articulated, the benefits are amazing too. I love the way in which the policy incentives me to keep active, hitting certain targets each week/months unlocks further rewards. Reviewed on: 23rd August 2023

Great for fitness freaks

If you love to stay fit and healthy then this companies for you Reviewed on: 17th July 2023

Nice and easy

No messing around told me what I needed to know , short and to the point All set up over the phone Reviewed on: 1st June 2023

terrible, scam, do not use them

Absolutely terrible, the policy looks good with all of the benefits but don't be fooled by that. When it comes to the important stuff like making a claim they find every trick int he book not to pay, no one calls back, they ignore emails, pass you from pillar to post, even lied about my medical records. Really are a waste of time. Go with someone else. 5 months this has been going on, originally they forgot to process my claim then since its just been long and unprofessional. Almost seems like a scam. Edit: After prompting them today they have now denied my claim, haha these guys are terrible. Reviewed on: 18th April 2023

Health insurance

New to the company but up to now no problems really happy with the service I received cheap insurance policy easy to understand Reviewed on: 17th February 2023

Love the customer rewards!

We love the extras being a Vitality member awards us. We are rewarded for making healthy choices. It's nice that they give back to their customers in this way. Reviewed on: 10th October 2022

Great company with great rewards

Had life insurance from vitality now for several years, I love it that we get rewarded for healthy living. A real new & innovative approach to life insurance. I would highly recommend these to anyone Reviewed on: 25th September 2022

not to be trusted

Horrific experience with company, customer service is the worst i have ever had. No call backs from managers. The product is a lie I do and hour cardio and hour weight lifting 5 days a week but cant get it recognised by their app... cause it doesn't link to and if the leading health trackinb apps .... or and gym app. Canceling my policy was had work and took 14 working days !!!! With me chasing. I dont think they know the FCA are @!!! Reviewed on: 18th July 2020

Rewarding In So Many Ways

I love all of the benefits of a Vitality Life Insurance policy - all designed to keep you fit and well and based on an Activity Points system. Free cinema tickets, Starbucks coffees, half-price Spa breaks and sports gear is more achievable than you think... and fun to reach for each week. Recommended Reviewed on: 6th July 2019

BEST LIFE INSURANCE EVER!

Great perks and keep me active . Afford it now is really good, very friendly staff and great service. Reviewed on: 7th June 2019

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