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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (1245 reviews)

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4.73

Based on 1,245 reviews, last reviewed 23rd Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026

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About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Excellent cost effective cover.

Easy access for quotation on line. Excellent cover and certain areas better than more expensive alternatives. Reviewed on: 12th August 2020

Best cover

I have recommended to friends as the cover I have was the best I had seen on the market. Clear cover explained in detail. Thank you waggle. Reviewed on: 16th September 2020

Hassle-Free Claims Process

I'm loving how hassle-free the claims process is with the Waggel app! Reviewed on: 16th September 2020

Good value and easy to use

Their insurance is better value then a lot of the other companies we looked at, and the claims process is really simple and quick Reviewed on: 16th September 2020

Simply simple cover!

So easy and simple to set up and perfect cover for our new puppy! Clear options on the website and so easy to set up and activate. Great website Reviewed on: 16th September 2020

Simple, Easy Registration and Good Value

First time we’ve ever insured a pet, so took our time evaluating the various providers, policies and types of cover, costs, and (most importantly) customer reviews re service, before deciding on Waggel. Quick and simple registration and friendly voice on the phone. Can’t stretch to full five stars until and unless we ever have to claim (and hopefully we will never need to), but until then, very happy with Waggel! Reviewed on: 16th September 2020

Easy

No fuss insurance that is to the point with nice friendly features. Reviewed on: 16th September 2020

Better than the majority of insurance companies

Waggel are helpful, kind, caring of your pets and Don not appear “money grabbing”. They consider each case carefully and are more likely to pay out for things that some other insurance companies say a flat no, to. Their customer service is outstanding and they are incredible at keeping the owners up to date with their company “goings on”, changes in terms, changes in legislation, and have a whole range of “fun” additions that other insurance companies don’t even bother with. I don’t think I’ll ever change companies ever again, regardless of my aging pups. Reviewed on: 16th September 2020

Simple, user friendly and wholesome!

I really feel like they have my pets best interests at heart! It’s great to know you have someone in your corner during the worst of times, would recommend to anyone! (And the discounts are great too!) Reviewed on: 16th September 2020

Insurance how it should be

Easy application process, clean, clear and very user friendly. Reviewed on: 16th September 2020

So easy to use!

Love how easy it is to get setup and keep on top of it! Reviewed on: 16th September 2020

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