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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (1246 reviews)

View other Waggel products

4.74

Based on 1,246 reviews, last reviewed 6th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Simple and easy to put a claim in Putting in a claim was so easy with them, it was a very simple and quick process overall! Reviewed on: 6th March 2026

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026

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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1246)

Review of the Waggel, Pet insurance:

Amazing

Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Honest and caring

Easy to understand, easy to complete an application, no jargon. An honest and caring policy by pet lovers, for pet owners. Reviewed on: 12th August 2020

Easy to set up and navigate

I have recently bought insurance for my dog was very easy to set up and understand Reviewed on: 12th August 2020

Amazing benefits!

Fortunately we’ve not had to make a claim on our insurance, however we have taken advantage of some of the amazing benefits available to members - the free first vet video calls were especially helpful with our new puppy in the middle of lockdown! Reviewed on: 12th August 2020

Effective & Comprehensive,

Simple to set up, simple to understand. More than just an insurance company, you feel like you are part of a Club which shares advice and products. Reviewed on: 12th August 2020

Great peace of mind

Loved the virtual consultation from FirstVet. Really helped us as first time dog owners. Easy to set up and great recommendation scheme. Love it. Reviewed on: 12th August 2020

purrrfect

Great customer service and excellent service Reviewed on: 12th August 2020

Just easy to do

I have 2 young dogs that I wanted insured but after months of trying to compare different companies despaired of finding anything affordable and worth having. Waggel was recommended to me and after doing some homework and comparing costs, taking out policies for both dogs was a no-brainer. The added extras were very welcome too. Reviewed on: 12th August 2020

Great customer service

Waggel are always quick to resolve any issues, have an extremely user friendly app that makes claiming so easy and are extremely sympathetic to the needs of responsible pet owners. I have recommended Waggel to a number of friends and family. Reviewed on: 12th August 2020

Pet Insurance that makes sense

The cover that you need, at a reasonable price, with a super easy claims process. What's not to like? Reviewed on: 12th August 2020

So far so good!

I was pleasantly surprised by my quote from Waggel as 4 of my dogs are over 8 years old and I assumed the price would be astronomical. The whole experience taking out the policy was clear and stress free. Reviewed on: 12th August 2020

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