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Waggel: Pet insurance reviews

4.74
Based on 1,247 reviews, last reviewed 9th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great easy brand and company to work with - simple w... Great easy brand and company to work with - simple web and forms and good communications. Just had my first renewal and only a 5% increase in premiums... Read more Reviewed on: 9th March 2026
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1247)

Review of the Waggel, Pet insurance:

Amazing

5
Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

A fresh way of doing things

5
We need more companies like Waggel around - disrupting the big names by challenging them not only on price but on service as well. As an online only company, it suits our lifestyle perfectly plus the free subscription to Firstvet is worth its weight in gold alone! Reviewed on: 12th August 2020

So simple

5
From start to finish, it’s been so easy to set up. You talk to us in language we can easily understand and the little extras make me smile! Reviewed on: 12th August 2020

Easy and cheap

5
Brought waggel for my cat. The prices are extremely fair and competitive and I feel much better knowing she is kept safe financially. Reviewed on: 12th August 2020

Competitive Insurance Pricing Putting Customers First

5
Having been with indifferent insurance companies in the past, changing to Waggel has made a major difference not only financially but also on a personal level. Waggel’s attention to upholding excellent customer service and transparent communication has been incredibly refreshing and reassuring. Reviewed on: 12th August 2020

Perfect

5
Absolutely amazing insurance company. Smoothless every step of the way, customer service personalised and on hand from the first moment you enquire. They offer some lovely perks as well! Reviewed on: 12th August 2020

Simple - covered

5
Easy to sort - no fuss - cover sorted Reviewed on: 12th August 2020

Smart insurance

5
smart but easy insurance! Lots of benefits included also. Reviewed on: 12th August 2020

Insurance with a heart

5
I chose Waggle as unlike many other insurance providers they understand that pet insurance is more than just underwriting the health of a pet, it’s caring for a much loved member of the family. I’m proud to recommend them to other people as I really believe they’re the best out there! Reviewed on: 12th August 2020

Cool insurance

5
Love the reffer the friend scheme and the customer service is good too. Reviewed on: 12th August 2020

Great

5
Everything went smoothly and good price for what I’s covered. Reviewed on: 12th August 2020