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Waggel: Pet insurance reviews

4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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89%
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9%
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1%
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0%
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Amazing

5
Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Great value

5
Great value, great service , great experience Reviewed on: 15th September 2020

Friendly, good price and easy claim process

5
We had to make a claim for our puppy getting bitten which was stressful, but the claim process was very fast and easy thanks! Reviewed on: 15th September 2020

Straight forward, no nonsense pet insurance

5
Great website and really easy to register our dog. The pricing of the premium was very competitive and this is why we ran with Waggel. Well done and best of luck Reviewed on: 15th September 2020

Waggel

4
New customer, had an initial issue which was resolved very swiftly Reviewed on: 15th September 2020

Exceeded all of our expectations

5
Waggel has been amazing for our first year as puppy parents. Free online vet visits has saved us so much stress and money that we would have sent at the vet. The behaviour consultation has also been so helpful, guiding us through every puppy phase. Discounted offers and easy online claims. It doesn’t get any better. Reviewed on: 15th September 2020

waggel is wonderful

5
easy to use, greta value for money most up to date insurer on the market Reviewed on: 15th September 2020

Simple and easy; just what you need

4
Switching from Pet Plan was incredibly simple and was half the price for the same cover. Recommended Reviewed on: 15th September 2020

After enquiries on line I was helped on line with all my enquiries good customer service responded to emails straight away much better way of doing dog insurance

5
After my pet was insured by another company and had an operation on her leg they then doubled my insurance the next year after trying other insurance company who would not insure my pet due to age waggle really helped me and the price was really good for me Reviewed on: 15th September 2020

Excellent value for money

5
Insuring 3 dogs can be pricey. Waggel offers excellent, uncomplicated and fairly priced cover with added purchasing perks on their website! Reviewed on: 15th September 2020

Super easy to claim, very fast payment

5
Super easy to make a claim, payment to the vets very fast. Reviewed on: 15th September 2020