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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (1245 reviews)

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4.74

Based on 1,245 reviews, last reviewed 23rd Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026

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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Amazing

Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Fair price, straightforward

Very easy to use and cost a fraction of previous provider Reviewed on: 15th September 2020

Refreshing candour

Really straight forward and well describes the policies. Very important in this busy world. Reviewed on: 15th September 2020

Friendly in price and presence!

Waggel definitely give a competitive price for pet insurance, especially for those older pets. They offer a friendly and excellent service at your fingertips; hassle-free social media contact replacing those notorious never-ending telephone insurance queues with quick and easy online insurance claims. But even more than this Waggel offers a community. A community of fellow insurees, all committed to finding the best pet insurance for their pets, and having found Waggel are able to tap into new friendships and share their own pet rescue stories, pet concerns and the like. There seem to be some exciting new projects coming soon involving our Waggel community so I would say if you insure with Waggel you definitely get more than you’re paying for! Reviewed on: 15th September 2020

Stress free claim

We had to make a claim when our puppy suddenly stopped putting weight on her hind leg. She had to have xrays and pain medication and it was a very upsetting and stressful time. However, the claim was so straight forward and really helped ease the anxiety about the whole situation. So pleased we chose them as our insurers! Five stars! Reviewed on: 15th September 2020

Look no further for an amazing, quality pet insurance

I had decided to shop around and do my research before choosing an insurer for my pooch. Waggle continued to come up the list of recommended pet insurance companies, so I decided to try them out! Their benefits and offers are such a great bonus! The customer service is top notch, and also there is a 24/7 free emergency vet phone line, which I think is a fabulous feature. The paperwork and detailing is easy to read through and you can alter your monthly payments based on your desired price point/yearly claim fees. Great service! Thank you so much Waggel! Reviewed on: 15th September 2020

Amazing!

Easy to set up. The dashboard are easy to understand and overall amazing! I haven’t had any problem with my puppy as of yet and hope never will but I know that I’m well covered with Waggel! Reviewed on: 15th September 2020

Great insurance

Haven't had to made a claim yet but easy to get a quote and navigate the website. Everything looks clear from the beginning. Reviewed on: 15th September 2020

Easily understandable quotation

Very easy to get quotation, seem helpful and affordable Reviewed on: 15th September 2020

Easy and efficient

Getting set up with Waggel was super easy, and it was the best value we could find for the level of cover we need for our pet. Reviewed on: 15th September 2020

Simple to follow for first timers

A simple process and competitive price Reviewed on: 15th September 2020

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