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Waggel: Pet insurance reviews

4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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89%
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9%
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1%
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0%
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1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Amazing

5
Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Waggel are the best!

5
During my many years of being a pet owner I have found Waggel to be the company offerIng the widest level of cover for the best price. Reviewed on: 15th September 2020

A perfect doggy waggle from pet insurers, Waggel.

5
Having looked carefully at lots of pet insurers we came to the conclusion that Waggel fitted the bill perfectly. Easy to join, excellent value compared to other insurers and lots of members‘ benefits like free vet video calls and free consultations with a dog behaviour specialist (not that we have needed either - yet!). Our dog, Ludo, has also given Waggel the paws up. Reviewed on: 15th September 2020

Easy!

4
I haven't had to claim yet (thankfully) but everything up to this point has been clear, easy and grand. I especially love the access to first vet! Reviewed on: 15th September 2020

Fast easy nothing daunting

5
I feel very in control of my pet insurance and given it’s my first ever pet to have on my own I feel very happy and safe with waggel to support me and my new puppy Olive. We have had one scare where she ate something she wasn’t supposed to and it felt like such a relief to know I could help her without having to worry about cost. Thank you waggel Reviewed on: 15th September 2020

Insurance With at Home Vet Partnership

5
Insurance in partnership with First Vet. It's so nice to be able to speak to the vet from home and not have to stress my pets out by taking them in the car :) Reviewed on: 15th September 2020

So far so good

5
Hoping we have a better experience aftwe past experiences with other insurers weren't as great but we love the customer experience thus far Reviewed on: 15th September 2020

Fab company. Fab idea!

5
Been such a simple easy way to insure my dog! Thankyou! Reviewed on: 15th September 2020

The cats whiskers

5
I had only joined waggel two weeks before my cat Misty started vomiting and gulping. I took her to Just Cats in Southport and they looked after her, fortunately she was fine after a course of treatment. I didn't think i would be able to claim but i did and amazingly was paid out within days. I am a very happy lady. Reviewed on: 15th September 2020

Great cover for my little ones

5
Easy to navigate process to arrange insurance for my two kittens. Would recommend highly Reviewed on: 15th September 2020

Easy and great value

5
Very easy , great coverage and value Reviewed on: 15th September 2020