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Waggel: Pet insurance reviews

4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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9%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Amazing

5
Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Excellent and straightforward

5
Very simple to apply and all systems very transparent. Would recommend! Reviewed on: 15th September 2020

Happy to have an insurance that finally works for me

4
It’s nice to have a reasonable insurance that takes into account the things that I specially need out of my pet insurance. Reviewed on: 15th September 2020

Waggel for the Win

5
Having not long been with Waggel I am so impressed with the user-friendly dashboard, the ease of understanding exactly what is included and all the added bonus discounts and benefits! Have and will continue to recommend :) Reviewed on: 15th September 2020

Good choice in levels

5
Great choice in levels of protection very competitive Reviewed on: 15th September 2020

No hassle pet insurance

5
Very happy with service - easy to set up and maintain Reviewed on: 15th September 2020

Perfect

5
Waggel have proven that pet insurance doesn’t have to be complicated, stressful or overwhelming. At every step, I’ve found a now familiar advisor there to help and advise me, this alone is something I’ve never experienced with any type of insurance. Well done to them. Reviewed on: 15th September 2020

Love them

5
They are great I have used the vet online advice and it was fantastic, to have this come with it is worth the subscription alone! As well as getting pet insurance. Fantastic Reviewed on: 15th September 2020

Simple and easy to use

5
Quick and easy online setup and clear display of benefits and cover. Reviewed on: 15th September 2020

A modern type of insurance

5
Very Good value for money and lots of add ons Reviewed on: 15th September 2020

So easy

4
Easy to sign up and navigate the website, everything is there nice and clear, hope that if I have to claim being able to do so straight away online will take the stress out of it. Reviewed on: 15th September 2020