Smart Money People Logo

Waggel: Pet insurance reviews

4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Amazing

5
Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Easy to use

5
I have recently got my first pet, a kitten and I have been really happy with how easy it is to use Waggel and the interface always reminds you of your policy and how much you have. Reviewed on: 29th August 2020

Very friendly and helpful

5
Excellent customer service. Very easy, straight forward and helpful with choosing the best product for my pet. Highly recommended. (and a good price) Reviewed on: 29th August 2020

Easy great benefits

5
Nice community feel, easy to set up. Lots of benefits. Like the free vet advise especially with a puppy any signs of unwell can be a worry Reviewed on: 29th August 2020

Fab

5
Professional, really quick and easy to contact. Claim resolved quickly. Great company. Would recommend Reviewed on: 28th August 2020

Great easy platform

5
So far been a great experience and great platform to review your policy and insurance Reviewed on: 28th August 2020

Refreshing company

5
Always go above and beyond and are helpful. Not like old fashioned companies. Reviewed on: 28th August 2020

Great insurance

5
Really informative, great extras and easy to use Reviewed on: 28th August 2020

Game changing pet insurance

5
After having several bad experiences with other pet insurance I decided to give up and just save the money I was paying. I noticed an ad for Waggel and thought I’d give them a try. I am not disappointed. Easy to use website and great friendly service. Reviewed on: 28th August 2020

Like a club for pet lovers

5
Easy to put cover in place with friendly customer support. Lots of discount codes for gorgeous pooch things. Reviewed on: 28th August 2020

No jargon cover!

5
This is just perfect for people who just want decent cover without all of the guff! They have taken the good parts of insurance and removed the bad bits and places it in an easy to navigate website that even dinosaurs could use! Perfect! Reviewed on: 27th August 2020