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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (1245 reviews)

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4.74

Based on 1,245 reviews, last reviewed 23rd Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026

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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Amazing

Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Flexible, affordable and great customer service

Recommended by a friend and we both got 1 months free cover. My insurance renewal for Carlos the Boxer increased by 150% with More Than after a relatively small claim. The flexibility that Waggel offers means I can choose the amount of cover and what I can afford to pay. I will definitely by swapping Wally the Boxer and Sasha the Jack Russell to Waggel when their renewals are due. Reviewed on: 13th August 2020

So many extras

Not only the premium priced well and covers all eventualities not had to use yet thankfully but liked the extra bonus of money off food treats etc and the free video consultations with a vet top Mark's waggel Reviewed on: 13th August 2020

Not complex, user friendly interface

This is my first pet and I’ve not taken out pet insurance before - the reason we chose Waggel was because it was easy to understand and easy to get a quote and seemed easier and more in tune with modern life than the competitors. Only made one claim so far and it was very easy and no fuss. The website is easy to use and useful additions such as free access to video calls with vets. This one has been particularly useful during lockdown! Reviewed on: 13th August 2020

Tia's insurance

New puppy came with KC insurance felt they were both to expensive and high pressure via text and email to sign up. Found Waggle easy to navigate and felt a much better deal. Reviewed on: 13th August 2020

Good to know someone there wen have question via chat

Very easy to join with the opportunity to talk to someone should you have any questions Reviewed on: 13th August 2020

Much cheaper than others

Waggel was easy to set up and offered prices much cheaper than other companies. I also really like the monthly newsletters and offers with other partner companies. Reviewed on: 13th August 2020

Simple but Great

Waggel are so easy to deal with and their prices are extremely competitive. I am pleased I moved to Waggel from a more well known insurance company. Reviewed on: 13th August 2020

Simple and easy!

Simple and easy to use website. Recommended by a friend and was pleased with everything. Reviewed on: 13th August 2020

User friendly for pet owners and their pets!

Very straightforward and competitive service with a wide range of coverage for a reasonable cost. Reviewed on: 13th August 2020

Quick and easy let insurance!

Quick and easy to manage account, claim was straight forward when we needed to make one, also the free online access to a vet is really useful! Reviewed on: 13th August 2020

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