Smart Money People Logo

Waggel: Pet insurance reviews

4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Amazing

5
Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

great value for money

5
no fuss, easy to sort out . clear policy Reviewed on: 13th August 2020

Best pet insurance so far

5
I have never had a pet insurance that emails me to check if i have any concerns by a trained veterinarian. Also video consultations which is certainly a plus with whats happening at the moment . Reviewed on: 13th August 2020

Easy sign up, great benefits.

5
I know that my kitty is in safe hands! Reviewed on: 13th August 2020

Lots of value and very friendly

5
Great insurance that is easy to use, understand, comes with lots of benefits and information to help wit the puppy. I did lots of research and price/value/service award goes to Waggel! Reviewed on: 13th August 2020

Quick and easy

5
The insurance was really quick to set up, it covered everything I wanted including dental for a really good price. I like that you have access to an online vet for any questions we might have. So far it has been a very good service Reviewed on: 13th August 2020

Excellent pet insurance

5
Cannot be happier with insuring through Waggel. Their heirachy is transparent and I have been able to speak to many members of the team, and they also provide numerous other benefits which we've been able to use to help get through puppyhood such as food offers, behaviourist consultations and more. Pricing is incredibly competitive and very affordable and they even cover dental! Would recommend to anybody with a pet, young or old. Reviewed on: 13th August 2020

Well researched and spot on Insurance

5
This is a fabulous company just what pet owners need to feel secure and the online facility is easy to use and offers comfort thank you for such a wonderful insurance policy x Reviewed on: 13th August 2020

NO quibble & compasisonate

4
One of my pets was, unfortunately, killed. I let Waggel know that I needed to cancel the insurance. They immediately sent an email sympathising with my loss and refunding the unused insurance - I didn't even have to ask. Reviewed on: 13th August 2020

Fast, good value and helping charity

5
Very quick to create an insurance policy And at The best price I could find. I also like that they donate profit to animal charities. Reviewed on: 13th August 2020

So far so good!

5
Setting up the policy was easy and all my questions were answered precisely and quickly. If I do ever need to make a claim which I hope I don’t, I anticipate the same pleasing response. Thanks all Reviewed on: 13th August 2020