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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (1246 reviews)

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4.74

Based on 1,246 reviews, last reviewed 6th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Simple and easy to put a claim in Putting in a claim was so easy with them, it was a very simple and quick process overall! Reviewed on: 6th March 2026

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026

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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1246)

Review of the Waggel, Pet insurance:

Amazing

Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Easy application and great customer service

Found Waggel through a comparison website, had very competitive rates and offered everything that I needed for cover. Online application was very easy. Helpful customer service when my bank account changed and direct debit didn’t work, very fast to amend and restart policy Reviewed on: 12th August 2020

Fantastic and supportive

Fortunately, I haven’t had to claim yet. But, I know if I’d need to, I’d receive top class service and support from Waggel. Reviewed on: 12th August 2020

They see pets not pound signs!

No one is ever gonna love our pets like we do, an that’s fair enough. The worst thing about being a pet owner, other than the knowledge/fact that they’ll one day die, is something bad happening to them. What’s nice about Waggel is that whilst they’ll never love Negan as much as me, they UNDERSTAND how much I love him and how it would hurt if something happened to him. As such, I got the feeling from day one that should he get hurt, Waggel will see me less like a chore or pound sign, and more like a worried pet owner that needs to not add money worries to an already awful situation. I was happy with Animal Friends but Waggel made me realise I had low standards. The best service a company can provide to a consumer is to remove a worry and tick a box. With Waggel, I don't worry about potential vet fees and so another box on the responsible pet owner list, is ticked. Waggel- a worry removed (let you use that one for your adverts Reviewed on: 12th August 2020

Great value

It gives me peace of mind and is affordable. Reviewed on: 12th August 2020

Easy and reasonable

we were looking for insurance for our puppy and after reading reviews we chose waggle and are very pleased Reviewed on: 12th August 2020

Have just bought the best, easiest, best priced product!

A completely great purchase experience compared with the other (big brand and mainstream insurance company) options I tried. Friendly, with choices and understanding what pet owners might want (not what insurers might want!!). Haven't had to make a claim yet of course, and hopefully never will, but Waggel immediately in touch with named handler should I ever need to - very reassuring! Reviewed on: 12th August 2020

Quick and efficient

Very happy with my dealings with waggle. Application was quick, claim process quick and simple. Reviewed on: 12th August 2020

Simple and helpful

The website, communications and policy are easy to follow and they seem to genuinely cate about covering pet health. Reviewed on: 12th August 2020

Great insurance

Convenient app and easy to communicate with Waggel when necessary. Reviewed on: 12th August 2020

Brilliant so far

First time getting pet insurance and there's been so many great benefits so far. Video chats with vets and behaviour consultants for free! Reviewed on: 12th August 2020

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