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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (1246 reviews)

View other Waggel products

4.74

Based on 1,246 reviews, last reviewed 6th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Simple and easy to put a claim in Putting in a claim was so easy with them, it was a very simple and quick process overall! Reviewed on: 6th March 2026

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026

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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1246)

Review of the Waggel, Pet insurance:

Amazing

Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

excellent service

We insured our Dachshund with Waggel and after only a few weeks of taking out the policy he developed IVDD which required an operation. Waggel paid for the surgery directly without any fuss or hassle. Would recommend Reviewed on: 12th August 2020

Highly recommend

Highly recommend, reasonable prices and very helpful. Reviewed on: 12th August 2020

Customer friendly insurance.

The website is clear to understand and simple to navigate. I recommended a friend and received 2 months free. Very happy so far. Reviewed on: 12th August 2020

Fab customer service and great cover!

Having been a customer of another insurance provider for many years, I was nervous about changing to another provider that was so much cheaper! You get what you pay for right? But I was wrong. Waggel are amazing. Great customer service and an unbelievably affordable price. I'm recommending them all over the place now! Reviewed on: 12th August 2020

Great and efficient service

I was shopping around looking at the different offers for insurance. I came across Waggel. A customer champion emailed me straight away offering to help. I am so happy that Vet video calls is included I get so anxious getting my cat into a carrier this is going lift a massive weight off my shoulders !!!!!!!! Reviewed on: 12th August 2020

So lucky I found Waggel

After comparing pet insurances for a while, I thought I'd leave my 10 year old Border Collie uninsured. Thanks to Waggel I found a pet insurance that I can afford and feel so relieved in case I need extensive care and treatment for my dog Reviewed on: 12th August 2020

Simple easy insurance. How it should be!

Simple easy insurance. How it should be! Super friendly staff on hand to answer any questions. App is easy to use. Over all no issues and would recommend! Reviewed on: 12th August 2020

Great benefits

Thankfully I have not had to claim yet, but have used many of the benefits like discounts and the free behavioural specialist has been invaluable in assisting me to correct behaviour in my lockdown pup. Reviewed on: 12th August 2020

Great so far!

Waggel is super easy to use from the beginning. I haven’t yet had to make a claim but I have no doubt it will be a simple process if I do. The website is well made and the rewards you can get are thoughtful. Overall a great company. Reviewed on: 12th August 2020

Clear, simple, easy and competitive

Thankfully we've not had to claim but the customer experience is great. User friendly app helps and straight forward to choose cover options. Reviewed on: 12th August 2020

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