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Wave Community Bank: Loans reviews

Name: Loans
Rating: 4.94 (161 reviews)

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4.95

Based on 161 reviews, last reviewed 23rd Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

Latest highest rating:

5

Good customer service and very friendly staff. Good customer service and very friendly staff. The overall loan application process was fairly quick. Reviewed on: 23rd September 2024

Latest lowest rating:

1

Refused my loan Refused my loan with no reason , not because I have bad credit mean I won’t pay it back Reviewed on: 7th June 2021

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Wave Community Bank Loans reviews (161)

A financial heart beat

If money was blood this bank would be a Heart, pumping fluid from hand to toe and around the brain where happy helpful Volunteers, Pioneers and Doctors go In 75 years I've banked with most but the East Sussex Credit Union is the best place I know to keep you £ doe kind regards to all John Arnold. Reviewed on: 17th April 2021

Brilliant ethical provider

I would definitely recommend ESCU to my friends & family. I feel like a valued customer, always able to speak to a human being, who seems engaged & able to assist me, & I feel like I'm treated as a human & that the credit union makes decisions on that basis, rather than being a faceless number that does or doesn't tick arbitrary boxes to qualify for services from the big corporate banks Reviewed on: 17th April 2021

Long term client

Been a member since I moved to Brighton in 2004. Have now moved away but am still a member as I found them very pleasant and understanding and see no reason to cancel my membership. Reviewed on: 16th April 2021

Good deal on the bus loan

got a loan for the bus and got the annual saver ticket Brighton and Hove bus,s cheaper by buying through a loan with escu was very inpressed Reviewed on: 16th April 2021

Excellent

Very impressed with escu,so easy to deal with, Helped every step of the way, excellent company. Reviewed on: 9th April 2021

Always here to help

They have always helped me during some difficult times when I was in financial difficulties and needed a bit of flexibility with my loan repayments Reviewed on: 9th April 2021

A supportive pragmatic no nonsense explanations

Despite pandemic explanation given form sent awesomely simple to deal with Reviewed on: 7th April 2021

They are fantastic

They are fantastic and the customer service is second to none. Also save money every month too whilst paying back the loan from my wages from rhe hospital. Loan repayment Gets taken straight away from payroll so I dont need to worry. I love East Sussex credit union Reviewed on: 7th April 2021

Helped me when no-one else would

ESCU are amazing. The staff and volunteers are great and gave me a lifeline in particularly challenging time in my life. I have now learned to manage money better and even have some savings! Reviewed on: 6th April 2021

Growth hasn't changed their policies

I joined the credit union in 2014 and it was a small company, based in a shop in a back street in Brighton. Since then they have expanded enormously but the treatment of their clients is still the personal touch with empathy. I have actually moved from the area but have remained a client of the credit union as they are efficient, effective and I know they look after my money. Reviewed on: 6th April 2021

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