Smart Money People Logo
Go to business site

Voting in the British bank awards 2026 is open - Vote here

Own this company?
Share this page
Link copied

Yorkshire Building Society reviews

Yorkshire Building Society Logo
Rated Good • 4.42/5

Yorkshire Building Society reviews

This business hasn't yet registered to manage and respond to reviews on their page. Own this business?. Find out how to register here

Unverified business Last reviewed within 21 days
Write a review
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • FCA approved and regulated
    FCA approved and regulated
  • UK-based contact centre
    UK-based contact centre

Review summary

People rate this company as Good based on 162 product reviews

Average score of 4.42/5
5 star
77%
4 star
11%
3 star
2%
2 star
0%
1 star
10%
Reviews for Yorkshire Building Society have trended positively over the past 90 days

Latest positive rating

5/5

They have been fantastic from the 1st day I had an a...

They have been fantastic from the 1st day I had an account with them. I go to an Agency Office, the staff are friendly, knowledgeable... They have been fantastic from the 1st day I had an account with them. I go to an Agency Office, the staff are friendly, knowledgeable and helpful. Always willing to go the extra mile. Have a few accounts with them, they never rush me, and always reach my requirements. Read more Read less

{"display":"Miss P","full_name":"Miss P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Cash ISA
Miss P 23rd January 2026

Latest negative rating

1/5

Poor ID checking

I opened a new account having been a member for years and they asked for new ID which they wouldn't accept

{"display":"David Y","full_name":"David Y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
David Y 21st June 2024
See more reviews for Yorkshire Building Society products

About Yorkshire Building Society

Yorkshire Building Society can trace its roots right back to 1864 when Huddersfield Equitable Permanent Benefit Building Society was established.

As a mutual, Yorkshire Building Society is owned by its members. With no shareholders to pay, it can offer better products and services. Yorkshire Building Society has online banking and a mobile app to make it easier for members to access their accounts.

Yorkshire Building Society offer a wide range of savings accounts, mortgages, home and life insurance.

Yorkshire Building Society at a glance

Contact details

Phone
0345 1200 100
Social media

Reviews for Yorkshire Building Society

Showing 11 of 162 company reviews • Last reviewed within 21 days

They have been fantastic from the 1st day I had an a...

Cash ISA • 23rd January 2026

They have been fantastic from the 1st day I had an account with them. I go to an Agency Office, the staff are friendly, knowledgeable... They have been fantastic from the 1st day I had an account with them. I go to an Agency Office, the staff are friendly, knowledgeable and helpful. Always willing to go the extra mile. Have a few accounts with them, they never rush me, and always reach my requirements. Read more Read less

{"display":"Miss P","full_name":"Miss P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Great Rates from a Caring Mutual Building Society.

Savings • 23rd January 2026

They always seem to have very good rates of interest and keep me informed of new saving schemes. When I arrange, on-line, to transfer a... They always seem to have very good rates of interest and keep me informed of new saving schemes. When I arrange, on-line, to transfer a large amount of money to another person’s account, they went out of their way to make sure that it was legitimate, without me feeling that they were interfering, not some anonymous text warning! Read more Read less

{"display":"MikeHereford","full_name":"MikeHereford","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Easy website, helpful staff in their call centre area.

    Easy website, helpful staff in their call centre area. I not been into a branch since before COVID.

    {"display":"CT","full_name":"CT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    CT 22nd January 2026
  • 5/5

    The customer support is really first class.

    The customer support is really first class. Their online support is second to none and I wish we'd used them years ago

    {"display":"Baz V","full_name":"Baz V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Baz V 22nd January 2026
  • 5/5

    YBS Cash ISAs

    Online access to accounts and email reminders of maturity dates and options. Reasonable interest rates and variety of account types

    {"display":"Paul Davies","full_name":"Paul Davies","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Paul Davies 14th June 2025
  • 5/5

    No reason to look elsewhere

    I've been a customer of YBS for some years now and the fact that I've stayed with them is testament to the service I've received

    {"display":"Karen Wilkinson","full_name":"Karen Wilkinson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very simple app to use and good interest rate at 5.2%

    I have 2 cash ISAs with YBS - the only thing I dislike is that they close the account and stop you putting any more... I have 2 cash ISAs with YBS - the only thing I dislike is that they close the account and stop you putting any more in it quickly, however now I know this, I'll just wait until I have the amount I want to save each year. Great interest rate of 5.2% on one of them and the app is really simple to use. Read more Read less

    {"display":"GlassPigeon","full_name":"GlassPigeon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    GlassPigeon 7th April 2025
  • 5/5

    everything works great and get a good interest rate

    everything works great and get a good interest rate

    {"display":"Matt B","full_name":"Matt B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Help to Buy ISA
    Matt B 2nd April 2025
  • 5/5

    Easy to use ,with Excellent Interest Rates

    Easy to set up account and very good interest rates. Friendly!

    {"display":"MikeHereford","full_name":"MikeHereford","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    MikeHereford 2nd April 2025
  • 5/5

    Mortgage service is second to none, and they have re...

    Mortgage service is second to none, and they have really friendly staff who explain everything clearly.

    {"display":"Rosie N","full_name":"Rosie N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Good rates

    Good rates. Clear communication. Easy to use online platform.

    {"display":"DevonC","full_name":"DevonC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    DevonC 1st March 2025

    Products from Yorkshire Building Society
    Showing products offered by Yorkshire Building Society

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice