Yorkshire Building Society Reviews

Ratings based on 35 reviews Last review 2 weeks ago
3.89 / 5Great overall rating

Yorkshire Building Society's vision is to be the most trusted provider of Financial Services in the UK. We strive to achieve this by delivering financial security and long-term value to our members along with exceptional service. Smart Money People is...

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Yorkshire Building Society's vision is to be the most trusted provider of Financial Services in the UK. We strive to achieve this by delivering financial security and long-term value to our members along with exceptional service. Smart Money People is the place for Yorkshire Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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Your Yorkshire Building Society Reviews (35)

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10th October 2020

Crass stupidity or what?

YBS wanted six forms of identity to verify the ID's and address of my wife and myself (3 each) during the process of setting up a savings...

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YBS wanted six forms of identity to verify the ID's and address of my wife and myself (3 each) during the process of setting up a savings account.

YBS rejected three of them. For example, I sent our local authority's council tax demand for the current year to verify my address (which is also oddly enough the same as my wife's). I redacted the amount of council tax to be paid for the simple reason that that information is none of YBS business; I am simply verifying my address. Other than that, the document verified my address, the council's address, the date etc.

YBS then wrote to us to state that three of the forms of ID/address that we used were unacceptable, including the above.

Of course, that YBS letter used our ID's and address, which YBS said we had been unable to confirm!! (Wait till you try its satirically named 'Customer Services'. YBS can be crassly inept over the phone as well as via the post).

It really is time that consumers stopped using foolishly over-officious, banks/building societies like this. Credit it or not, there is a BS in the Midlands that among the few methods by which my 16 year old son could prove his ID/address was possession of a shotgun license!

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26th March 2020

Dreadful experience

Dreadful experience. I had a house sale fall through so put money in an instant access account. The sale then came through unexpectedly so I tried to withdraw the money I had put in 2 days earlier I was informed by a dreadful, surly and rude customer...

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Dreadful experience. I had a house sale fall through so put money in an instant access account. The sale then came through unexpectedly so I tried to withdraw the money I had put in 2 days earlier I was informed by a dreadful, surly and rude customer service agent that I couldn't for 14 days due to money laundering laws. I was advised by Lloyds bank this is not true and if I could prove where the money was from they couldn't keep it but they did. I have now had to go overdrawn and beg and borrow money to complete on my sale while this awful company holds onto my money! When talking to the awful customer services agent who was rude and unhelpful I asked to make a complaint she said she rejected the complaint without me even putting one in! Dreadful company I will take my money they are holding for ransdom asap then close my account and never use again.....BEWARE

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25th January 2020

Easy access accounts, poor value vs great value.

I have been a Halifax customer for over 40 years and I have several easy access accounts with the them which are paying just 0.05%....

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I have been a Halifax customer for over 40 years and I have several easy access accounts with the them which are paying just 0.05%.
I recently visited Yorkshire building society where I have an account and was pleasantly surprised what they are offering for their easy access accounts. 0.85% if you open an account with £1000 and 1.00% if you open an account with £10,000. I will slowly be moving my money over to the Yorkshire BS.
Loyalty certainly does not pay.

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6th November 2019

Good value products

I originally had my savings with N&P who were taken over by Yorkshire BS. Since then i have been amazed by their saving products, rates and service. They offer a wide range of saving products with good interest rates. Their is easy to use and apply...

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I originally had my savings with N&P who were taken over by Yorkshire BS. Since then i have been amazed by their saving products, rates and service. They offer a wide range of saving products with good interest rates. Their is easy to use and apply for products. Excellent service.

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10th November 2018

Great support

You are informed over a month before your Bond matures and the various options are written out cleary. If you decide to remain and reinvest in their recommended deal you do not have to do take any action and the money is reinvested and the certificate...

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You are informed over a month before your Bond matures and the various options are written out cleary. If you decide to remain and reinvest in their recommended deal you do not have to do take any action and the money is reinvested and the certificate is posted to you a month later. If there is any queries and staff are very helpful and obliging either whether you are face to face or on the phone. I find it very helpful as I know the deal they offer is pretty good and I do not hae to take any action.