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Yorkshire Building Society reviews

Yorkshire Building Society Logo
Rated Good • 4.49/5

Yorkshire Building Society reviews

Unverified business Last reviewed within 7 days
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  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • FCA approved and regulated
    FCA approved and regulated
  • UK-based contact centre
    UK-based contact centre

Review summary

People rate this company as Good based on 171 product reviews

Average score of 4.49/5
5 star
77%
4 star
11%
3 star
2%
2 star
0%
1 star
10%
Reviews for Yorkshire Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Good rates of interest.

Good rates of interest. Convenient high street branches and agencies. Friendly and efficient staff.

{"display":"EB Eastbourne","full_name":"EB Eastbourne","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
EB Eastbourne 20th April 2026

Latest negative rating

1/5

Poor ID checking

I opened a new account having been a member for years and they asked for new ID which they wouldn't accept

{"display":"David Y","full_name":"David Y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
David Y 21st June 2024
See more reviews for Yorkshire Building Society products

About Yorkshire Building Society

Yorkshire Building Society can trace its roots right back to 1864 when Huddersfield Equitable Permanent Benefit Building Society was established.

As a mutual, Yorkshire Building Society is owned by its members. With no shareholders to pay, it can offer better products and services. Yorkshire Building Society has online banking and a mobile app to make it easier for members to access their accounts.

Yorkshire Building Society offer a wide range of savings accounts, mortgages, home and life insurance.

Yorkshire Building Society at a glance

Contact details

Phone
0345 1200 100
Social media

Reviews for Yorkshire Building Society

Showing 11 of 171 company reviews • Last reviewed within 7 days

Good rates of interest.

Savings • 20th April 2026

Good rates of interest. Convenient high street branches and agencies. Friendly and efficient staff.

{"display":"EB Eastbourne","full_name":"EB Eastbourne","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Yorkshire Building Society are on the Ball

Cash ISA • 17th April 2026

End of tax year and start of new. Time to review options available, decide what you do and don't want. Make a list, YBS always... End of tax year and start of new. Time to review options available, decide what you do and don't want. Make a list, YBS always updates those with email addresses (if they have given permission to YBS) with new offers etc. So can study at leisure, take time to decide. I use a Branch Office that is fairly near to me, (going on bus 3and half hours round trip) is the worst thing .The staff at YBS Branch are excellent, helpful, friendly and go the extra mile for their customers. Sometimes if going on holiday, a branch maybe near where you are visiting, if so, take a savings book and ID with you to draw out (If your Bank has been closed) this can be very useful. Maybe, the only draw back is not having a Branch more local to where I live. Then wouldn't need to plan a road trip, if not able to drive. Read more Read less

{"display":"Miss P","full_name":"Miss P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    competitive interest rates

    YBS are easy to deal with both in person and on line. They offer competitive interest rates and the staff in branch are friendly and helpful

    {"display":"yvonne h","full_name":"yvonne h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    yvonne h 17th April 2026
  • 5/5

    Yorkshire sense.

    I was able to speak face to face with a representative. They were very professional and knowledgeable. The product was exactly what I wanted and... I was able to speak face to face with a representative. They were very professional and knowledgeable. The product was exactly what I wanted and gave a very good rate of interest. Additionally, I can visit them in a branch. Read more Read less

    {"display":"Robert Godfrey ","full_name":"Robert Godfrey ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Cash ISA online very competitive rate

    As a member of Yorkshire Building Society it was simple and quick to open a Cash ISA online. The interest rate is competitive. And I... As a member of Yorkshire Building Society it was simple and quick to open a Cash ISA online. The interest rate is competitive. And I could deposit money the same day. Brilliant! Read more Read less

    {"display":"GreenHat","full_name":"GreenHat","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    GreenHat 16th April 2026
  • 5/5

    Super easy to set up - friendly staff at every...

    Super easy to set up - friendly staff at every step

    {"display":"E L","full_name":"E L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    E L 9th April 2026
  • 5/5

    Great customer service

    Savings rates might not always be top of the table but they are consistent with offering loyalty reward accounts for members. Great customer service and... Savings rates might not always be top of the table but they are consistent with offering loyalty reward accounts for members. Great customer service and pay day reminders are brilliant for that prompt to save. Read more Read less

    {"display":"Nellie ","full_name":"Nellie ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Nellie 25th March 2026
  • 5/5

    Yorkshire BS ISA

    Good society with comperative rates for ISA

    {"display":"Neil ","full_name":"Neil ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Neil 24th March 2026
  • 5/5

    Great BS - easy online

    Very simple to set up and maintain. Rates are always there or thereabouts as competitive

    {"display":"Peter C","full_name":"Peter C","avatar":{"url":"\/assets\/uploads\/avatars\/users\/800967.png"}}'s avatar
    Savings
    Peter C 24th March 2026
  • 5/5

    They have been fantastic from the 1st day I had an a...

    They have been fantastic from the 1st day I had an account with them. I go to an Agency Office, the staff are friendly, knowledgeable... They have been fantastic from the 1st day I had an account with them. I go to an Agency Office, the staff are friendly, knowledgeable and helpful. Always willing to go the extra mile. Have a few accounts with them, they never rush me, and always reach my requirements. Read more Read less

    {"display":"Miss P","full_name":"Miss P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Miss P 23rd January 2026
  • 5/5

    Great Rates from a Caring Mutual Building Society.

    They always seem to have very good rates of interest and keep me informed of new saving schemes. When I arrange, on-line, to transfer a... They always seem to have very good rates of interest and keep me informed of new saving schemes. When I arrange, on-line, to transfer a large amount of money to another person’s account, they went out of their way to make sure that it was legitimate, without me feeling that they were interfering, not some anonymous text warning! Read more Read less

    {"display":"MikeHereford","full_name":"MikeHereford","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    MikeHereford 23rd January 2026

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