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Zempler Bank : Business account reviews

Name: Business account
Rating: 4.82 (8423 reviews)

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4.81

Based on 8,423 reviews, last reviewed 20th Jan 2026

2850% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Fantastic overall. Fantastic overall. In the 5 years I've been banking with Zempler I haven't experienced any issues to really test their customer service. Everything ha... Read more Reviewed on: 20th January 2026

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Zempler Bank Business account reviews (8423)

Review of the Zempler Bank, Business account:

Excellent online banking , quick customer service.

Excellent online banking , quick customer service. Reviewed on: 21st March 2024

Always taking £0.30

Always taking £0.30 from every transaction from bank is totally unacceptable and am planning on closing my account soon as they have not benefits for customers Reviewed on: 18th July 2025

I had a great experience with Zempler Bank.

I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate how easy it was to manage my banking needs, and I would definitely recommend Zempler Bank to others. Thank you for the excellent service Reviewed on: 7th June 2025

Great for cash management

Great for cash management - and business support Reviewed on: 22nd May 2025

the customer service people are very informed and po...

the customer service people are very informed and polite when I ring yup and always answer my query quickly great to do business with and hoping for a long partnership with yourselves and keep yup the good work chat soon to you all Reviewed on: 18th May 2025

I will never open an account with them again

It is a disaster to deal with this so-called bank and its unprofessional staff. In spite of the fact that my account was opened and I was given the banking info, my account was closed a few days later, which caused me a lot of stress and inconvenience. Reviewed on: 18th May 2025

Blocked my account because my card was returned, now...

Blocked my account because my card was returned, now I'm £3k out of pocket - lol, what a joke. Reviewed on: 6th May 2025

I’m happy

Just straight forward and easy to use Reviewed on: 29th April 2025

Quick to open and great communications

Quick to open and great communications Reviewed on: 29th April 2025

Good service

Any questions have been sorted out promptly ! Reviewed on: 28th April 2025

Excellent service

Excellent service, I definitely recommend it Reviewed on: 26th April 2025

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