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Zempler Bank : Business account reviews

4.81
Based on 8,435 reviews, last reviewed 21st Jan 2026
3300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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89%
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8%
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1%
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0%
See only 1 star reviews
2%

Latest highest rating:

4

I find Zempler needs to support new businesses more... I find Zempler needs to support new businesses more so their work can have a good start. Though overall they have very good services. Reviewed on: 20th January 2026
Milvert Mushonga 's avatar
Milvert Mushonga

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025
StuartM's avatar
StuartM

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Zempler Bank Business account reviews (8435)

Review of the Zempler Bank, Business account:

Hassle free banking

5
I have not had any issues with my banking needs. Customer service very helpful should you need to contact them. Overall very pleased customer Reviewed on: 10th March 2023

I have been looked after

5
I have been with you a while and have been look after all the way. No problems at all. Reviewed on: 20th January 2026

Long standing SME business owner.

5
Long standing SME business owner. Very simple set up and easy to manage. App is great. Reviewed on: 20th January 2026

Best business bank

5
Best business bank, helped me change name when my business rebranded and have been super helpful when speaking to customer service Reviewed on: 20th January 2026

Great experience

5
Great experience, smooth banking, no hidden charges. Reviewed on: 20th January 2026

Amazing app updated with online support

5
Amazing app updated with online support Reviewed on: 20th January 2026

Opening a business account with Zempler Bank

5
Opening a business account with Zempler Bank was quick, easy, and completely hassle-free. The application process was straightforward, with simple steps and clear guidance throughout. The account comes with many useful features and benefits that make managing a business much easier. Overall, Zempler Bank offers an excellent and efficient service for anyone looking to open a reliable business bank account. Salah Mukhtar Atlas UK Services Reviewed on: 23rd November 2025

TERRIBLE

1
What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week now. Emails ignored, endless call waiting, no resolution. It's not good enough. Reviewed on: 30th September 2025

Payment is quick process and banking system is easy...

5
Payment is quick process and banking system is easy access Reviewed on: 18th September 2025

Easy banking

5
Easy banking app very user friendly Reviewed on: 12th September 2025

Fraudulent company!

1
Using them for about 5 months, had weekly wages go in .. I let my balance increase and all of a sudden I go on holiday use it in Italy come home and now I've been locked out of the bank all funds seized and been over a week still pending review. The customer service reads of a script. They are the most unhelpful people I have ever dealt with. Infact it's really embarrassing to have to listen to them on the phone because their voices/tone doesn't match the words they saying .. its so fake, stay away from this company and DO NOT leave your money in there. Reviewed on: 9th September 2025

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