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Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,355 reviews, last reviewed 19th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025
Shan's avatar
Shan

Latest lowest rating:

1

The bank restricted and eventually closed the accoun... The bank restricted and eventually closed the account, causing significant delays in accessing funds (3+ months). Communication was slow and often unc... Read more Reviewed on: 19th August 2025
Tom's avatar
Tom

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8355)

Great customer service when needed and well explained

5
Cashplus are always there to assist Reviewed on: 15th March 2021

Easy and responsive

5
So fast to set up and easy to use. When banks weren’t answering their phones, due to COVID, and taking weeks to respond to online requests we got frustrated. We didn’t want loans or overdrafts, just a simple account to put money into and got nowhere in 2 months of trying and jumping through hoops. We gave up and tried Cashplus and got bank cards and an account within 3-5 days. Cashplus have answered their phones throughout too and, for this alone, I would highly recommend them. The public are tired of the COVID excuse for lack of service. Cashplus have proved excellent customer service was still possible. Well done Cashplus - you have my vote! Reviewed on: 15th March 2021

Been a good bank to be with for starting out with new business

5
From setting up my company I used this bank and I have not had a single issue with it that’s why I’m happy to continue with CashPlus Bank Reviewed on: 15th March 2021

Very good facility

5
No problems whatsoever the service has been most acceptable Reviewed on: 15th March 2021

Interactive , efficient and customer focus

5
I have been with Cashplus before they were a bank . Reviewed on: 15th March 2021

Easy to use

5
Setting up as a new business was made much simpler by Cashplus. Easy processes, clear charges and user-friendly apps for phone and computer. Reviewed on: 15th March 2021

Highly Recommended

5
Easy set up and great on line services Reviewed on: 15th March 2021

Very easy clear bankingp

5
I have been using cash plus for about a year, i have never had any problems and it is very easy to use, there is no hidden charges and the app is very easy to use, i can also download the incoming and outgoing funds separately via Excell, something you can’t do with Barclays. Reviewed on: 15th March 2021

Excellent

5
Excellent service every time well recommended Reviewed on: 15th March 2021

Top bank

5
Professional im privileged to be with Cashplus Reviewed on: 15th March 2021

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