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Zempler Bank (formerly Cashplus): Business account reviews

Name: Business account
Rating: 4.82 (8359 reviews)

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4.81

Based on 8,359 reviews, last reviewed 30th Sep 2025

78% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Payment is quick process and banking system is easy... Payment is quick process and banking system is easy access Reviewed on: 18th September 2025

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8359)

Accessible Business Banking

Thoroughly impressed with Cashplus Bank - simple, easy and effective. Better than any High Street bank and much easier to access than many of the other challenger banks which apply the same high street formula without any attempt at customer service. Cashplus by comparison are easy to talk to and responsive. Turns out banking isn't actually that difficult when you focus on what the customer actually needs! Reviewed on: 15th March 2021

I Roman Leahu ([email protected]) aunt directory companies LTD Bercut, aunt multimeter of CahPlus services

I am very pleased with your services and thank you Reviewed on: 15th March 2021

Good to bank with and easy process

Cashplus is easy to bank with and quick process when you join and card and pin arrives quickly. Better than other banks who ask for so much criteria to open a business or personal account. Reviewed on: 15th March 2021

Good I also recommend your bank to other people. I am satisfied

Good . I also recommend your bank to other people. I am satisfied Reviewed on: 15th March 2021

Great customer service when needed and well explained

Cashplus are always there to assist Reviewed on: 15th March 2021

Easy and responsive

So fast to set up and easy to use. When banks weren’t answering their phones, due to COVID, and taking weeks to respond to online requests we got frustrated. We didn’t want loans or overdrafts, just a simple account to put money into and got nowhere in 2 months of trying and jumping through hoops. We gave up and tried Cashplus and got bank cards and an account within 3-5 days. Cashplus have answered their phones throughout too and, for this alone, I would highly recommend them. The public are tired of the COVID excuse for lack of service. Cashplus have proved excellent customer service was still possible. Well done Cashplus - you have my vote! Reviewed on: 15th March 2021

Been a good bank to be with for starting out with new business

From setting up my company I used this bank and I have not had a single issue with it that’s why I’m happy to continue with CashPlus Bank Reviewed on: 15th March 2021

Very good facility

No problems whatsoever the service has been most acceptable Reviewed on: 15th March 2021

Interactive , efficient and customer focus

I have been with Cashplus before they were a bank . Reviewed on: 15th March 2021

Easy to use

Setting up as a new business was made much simpler by Cashplus. Easy processes, clear charges and user-friendly apps for phone and computer. Reviewed on: 15th March 2021

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