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Zempler Bank : Credit card reviews

4.88
Based on 5,026 reviews, last reviewed 25th Jan 2026
59400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Simple to manage your account Easy to apply and manage your account with the app Reviewed on: 25th January 2026
Hel's avatar
Hel

Latest lowest rating:

1

Raised a charge back in July 2025 over phone not don... Raised a charge back in July 2025 over phone not done properly by agent repeated twice before submitting and still waiting January 22 2026 unresolved.... Read more Reviewed on: 23rd January 2026
James 's avatar
James

About this product

A Zempler credit card is available if you have a personal income of over £15,000 or more.

There’s no annual or monthly fee, flexible repayment options and a credit limit review within the first six months.

Zempler credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zempler Bank before, you can also leave a review and share your experience.

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Zempler Bank Credit card reviews (5026)

Very good

4
Simple and fast easy to use and the online app is great Reviewed on: 16th March 2021

Great friendly service

5
A very friendly compamy that is sensible and keeps you informed . Never patronising or heavy handed. No hard sells just great service. Reviewed on: 16th March 2021

I wouldn't give them my money, as credit card admin is bad

1
They told me they had increased my credit card limit but it took three months for them to actually put it up and only after several phone calls. The dedicated phone number given is for debit cards and not credit cards, so there is increased delay when calling the customer service department. Some transactions have been declined without reason even when there was capacity within the credit limit. The date for monthly repayments varies from month to month, so I never know until I get the statement what length of credit I have actually got. The only thing in their favour is they pay cash-back on credit card use Reviewed on: 16th March 2021

Cashplus

5
Fast, friendy, efficient plys a wole load of other positive adjectives. They deserve to bevan award winning bank. I have no doubt they soon wil be. Until then, the gratitude of a very happy customer will have to keep going Now how about that loan? Reviewed on: 16th March 2021

great services

5
i have been with them a number of years never had a problem Reviewed on: 16th March 2021

Banking

4
Never had a problem with credit card Reviewed on: 16th March 2021

Service

5
Efficient, Service is always good, exactly fits my requrements Reviewed on: 16th March 2021

I advice my friends to use cashplus credit card!

5
I had a very good experience since I use cashplus credit card. Good customer service and no secure! Reviewed on: 16th March 2021

Excellent service

5
I have found Cashplus to be very helpful and excellent service Reviewed on: 16th March 2021

Excellent customer service and kept up to date

5
Excellent product that I highly recommend to other people very good and friendly customer service and I’m always kept up to date with my account Reviewed on: 16th March 2021

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