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Zempler Bank (formerly Cashplus): Credit card reviews

Name: Credit card
Rating: 4.86 (4388 reviews)

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4.87

Based on 4,388 reviews, last reviewed 16th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great easy simple card services and very good custo... Great easy simple card services and very good customer service had a to make a call about me statement adviser sort out the problem pretty quickly Reviewed on: 4th May 2025

Latest lowest rating:

1

Do not trust this so called bank. Do not trust this so called bank. They allowed me to be scammed of 7000 Reviewed on: 16th July 2025

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About this product

A Zempler credit card is available if you have a personal income of over £15,000 or more.

There’s no annual or monthly fee, flexible repayment options and a credit limit review within the first six months.

Zempler credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zempler Bank before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Credit card reviews (4388)

Good customer service for most issues, good turnarou...

Good customer service for most issues, good turnaround and rewards customers with frequent credit limit increases. Drawbacks - Lack of Apple Pay, no facilities to remember pin, can't see your card on the app. Reviewed on: 8th April 2025

Customer service is very good when ever I have had t...

Customer service is very good when ever I have had to call Reviewed on: 8th April 2025

Always got good service good service

Always got good service good service Reviewed on: 8th April 2025

A New Bank with new insight into Banking.

I have noticed with considerable satisfaction that matters seem to be running more smoothly since we now have this new Banking facility. We look forward to Good and interesting times. Reviewed on: 8th April 2025

Been with this bank over 7 years never had any issue...

Been with this bank over 7 years never had any issue at all. Reviewed on: 8th April 2025

Payments

Always reminds me of any payment due Reviewed on: 8th April 2025

Great service.

Rang them a long time ago now regarding a problem, which was resolved immediately, not rang since as no issues whatsoever. Reviewed on: 8th April 2025

A great company and definitely one I can trust.

Template, Cashplus as was helped me when no other credit card company would due to a poor credit history. They listened and trusted me. I have always felt Zemplar are watching/helping me out with regard to advice I receive. They were really helpful through the Covid crisis as well. Reviewed on: 8th April 2025

Been with this company since it was Cashplus and ne...

Been with this company since it was Cashplus and never had any problems. Great customer support when I’ve needed it. Monthly emails with all the information I need. Easy to navigate on the app. Reviewed on: 8th April 2025

Excellent customer service , you not made to feel li...

Excellent customer service , you not made to feel like you are a burden Reviewed on: 8th April 2025

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