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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7186 reviews)

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4.85

Based on 7,186 reviews, last reviewed 28th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Everything is ok better app but one thing is that I... Everything is ok better app but one thing is that I was sent a invitation for credit card but expired I cannot get it reissued Reviewed on: 28th October 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7186)

Very considerate and helpful to customer

Very considerate and helpful to customer Reviewed on: 8th April 2025

They are simple and transparent with all there activ...

They are simple and transparent with all there activities Reviewed on: 8th April 2025

My ZEMPLER

Very smooth and good service . fast response by costumer service Reviewed on: 8th April 2025

Very good service and good experience

Very good service and good experience Reviewed on: 8th April 2025

Easy to deal with great online expereance

Easy to deal with great online expereance Reviewed on: 8th April 2025

Easy to use and keep track of your day to day spending.

Easy to use and keep track of your day to day spending. Any issues, it is easy to follow up with staff who are very helpful and professional. They also keep you informed of any threats or new types of attack so you are kept aware. Reviewed on: 8th April 2025

You tell me what I want to know in good time me and...

You tell me what I want to know in good time me and my wife love your bank we tell all our friends about you and some of them opened up their own account Reviewed on: 8th April 2025

Never had any problems.

Never had any problems. Always a good fast reliable honest service. Call centre agents are knowledgeable empathetic and efficient. Reviewed on: 8th April 2025

Fantastic service and easy banking

Fantastic service and easy banking Reviewed on: 8th April 2025

Simple Banking

Easy to set up, very affordable interest rates Reviewed on: 8th April 2025

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