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Zempler Bank (formerly Cashplus): Current Accounts reviews

Name: Current Accounts
Rating: 4.85 (6507 reviews)

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4.86

Based on 6,507 reviews, last reviewed 12th Mar 2025

22100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

No complaints! Good ap, responsive customer service, real time transaction updates Reviewed on: 12th March 2025

Latest lowest rating:

2

You now charge for cash withdrawals at cash machines. You now charge for cash withdrawals at cash machines. That's wrong. My proper bank account doesn't do that Reviewed on: 27th February 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Zempler Bank (formerly Cashplus) Current Accounts reviews (6507)

Review of the Zempler Bank (formerly Cashplus), Current Accounts:

Safe online shopping

Decided to give these a go after being caught out shopping online, my normal bank weren't interested, these are totally different everything just feels and is safe with them Reviewed on: 10th February 2022

Its been easy, there has never been anyissues everyt...

Its been easy, there has never been anyissues everything is sent out in a timely manner i.e replacement cards, i believe the once i had to call the problem was resolved on the spot Reviewed on: 12th March 2025

No issues.

No issues. Easy to use. Have been using the service for some years and communication is good. Reviewed on: 12th March 2025

Couldn't be more happy with customer support also se...

Couldn't be more happy with customer support also sending money is really fast and secure. Reviewed on: 12th March 2025

I have never had any issues

I have never had any issues with cashplus now zempler am happy with service i have had over the last 11 or 12 years that i have been with them Reviewed on: 12th March 2025

Communication on updates and account information are...

Communication on updates and account information are good. The app is easy to use. Reviewed on: 12th March 2025

Kristina

I am happy having this back I am very satisfied with this bank. If any problems arise, they are always resolved quickly. Reviewed on: 12th March 2025

Very helpful and experience staff

Very helpful and experience staff Reviewed on: 12th March 2025

Great bank

Always treated with respect and advised correctly Reviewed on: 12th March 2025

Excellent customer service,

Excellent customer service, very understanding and helpful, Reviewed on: 12th March 2025

pleasant and it’s the best I have used

Fantastic and I will recommend , I will encourage others to use Reviewed on: 12th March 2025

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