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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7186 reviews)

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4.85

Based on 7,186 reviews, last reviewed 28th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Everything is ok better app but one thing is that I... Everything is ok better app but one thing is that I was sent a invitation for credit card but expired I cannot get it reissued Reviewed on: 28th October 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7186)

Zemplar better than Cash plus

Far better than Cash plus .immediate transfer of cash for example Reviewed on: 8th April 2025

Zempler Bank makes accessing and using their bank fa...

Zempler Bank makes accessing and using their bank facilities very easy and seamless. Reviewed on: 8th April 2025

Easy to use in the app or online.

Easy to use in the app or online. They haven't bombarded me with products or services. It has help re-build my credit score. Reviewed on: 8th April 2025

Very good kept up to date with every changes

Very good kept up to date with every changes Reviewed on: 8th April 2025

The Bank of the Year 2025: Zempler is Always on time...

The Bank of the Year 2025: Zempler is Always on time with customers’ call. Always informing customers about fraud alert. You can be assured of maximum security on your account. Doing just great in all ramifications . Reviewed on: 8th April 2025

Very very good customer service.

Very very good customer service. Easy to use app. Good customer service team. I am very happy with Zempler Bank. 10/10 Reviewed on: 8th April 2025

Have been with Cashplus (and now Zempler Bank) for m...

Have been with Cashplus (and now Zempler Bank) for many, many years. They are so much customer focused than the high street banks with an excellent and very knowledgeable team. Reviewed on: 8th April 2025

I just use you for a contactless card not connected...

I just use you for a contactless card not connected to a bank account. Perfect Reviewed on: 8th April 2025

Very quick to resolve issues.

I have been a customer for years starting as Cashplus and now Zempler. Very quick to resolve issues. Never had any problems very happy customer. Reviewed on: 8th April 2025

An exemplary banking facility with efficiency.

I have been using zemplar since it was cashplus due to wanting a credit booster card and it has been exemplary and reliable then until now. I would recommend them if someone is relative to my reasons for being associated with the company, and you will be pleased. Reviewed on: 8th April 2025

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