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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Excellent bank, great service,

Excellent bank, great service, no issues what so ever Reviewed on: 8th April 2025

Very good service and bank overall is very good and...

Very good service and bank overall is very good and efficient Reviewed on: 8th April 2025

Zempler is progressing in the right direction that c...

Zempler is progressing in the right direction that customers will continue to appreciate Reviewed on: 8th April 2025

Great customer service , fast answers telephone

Great customer service , fast answers telephone Reviewed on: 8th April 2025

machine swallowing my card

When I had an issue with a machine swallowing my card I had a replacement within a few days so was hardly an issue Reviewed on: 8th April 2025

Great account to build credit with.

Great account to build credit with. Reviewed on: 8th April 2025

Always helpful and reliable Never had a problem and...

Always helpful and reliable Never had a problem and very supportive Reviewed on: 8th April 2025

Been using Zempler for 4 years, only had 1 issue tha...

Been using Zempler for 4 years, only had 1 issue that was resolved quicker and easily Reviewed on: 8th April 2025

Best online Bank.

Very easy to use app and customer services are excellent, would highly recommend. Reviewed on: 8th April 2025

It is so easy to use and as I’m disabled this is goo...

It is so easy to use and as I’m disabled this is good for me Reviewed on: 8th April 2025

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