Write a review

Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

View other Zempler Bank (formerly Cashplus) products

4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

Read all reviews Write a review

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Review Zempler Bank (formerly Cashplus): Current accounts now

Help others make smarter decisions by sharing your own experience.

Write a review

Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Zempler bank provides a comprehensive service.

Zempler bank has provided support through it's app that has enable me to know what is happening to my money and why, at all times. Instructions and explanations are clear and concise. Presentation of information is logical and makes the current situation easy to understand. I would recommend their services to you. Reviewed on: 8th April 2025

No help for 4at all received nothing

No help for 4at all received nothing Reviewed on: 8th April 2025

Good customer service very helpful

Good customer service very helpful Reviewed on: 8th April 2025

Excellent online service.

Excellent customer service, nothing too much for them to help you. Always find them to be very polite and helpful. Reviewed on: 8th April 2025

Excellent challenger bank.

I have been with Zempler bank for a number of years now since before they even became a bank and were Cashplus. In this time I have been most satisfied with the services offered and the speed they process incoming and outgoing payments. Any time I have needed to ring the customer service line the calls have been answered in a timely manner and the service operatives knowledgeable and friendly. I have a lot of trust in this bank and would recommend them to others. Reviewed on: 8th April 2025

Impressive and easy to navigate platform.

Impressive and easy to navigate platform. Reviewed on: 8th April 2025

Long term customer and great way to budget

I have been a customer of Cashplus / Zempler for many years now and it has proven an invaluable way of budgeting our mo the food shop as a family. It is easy to use and the app is excellent. I have not been required to utilise Zempler customer service as I’ve never had issue in all the years I have used the service! Reviewed on: 8th April 2025

Very good and always ready to help customers

Very good and always ready to help customers Reviewed on: 8th April 2025

I never had any problems with zempler Bank

I never had any problems with zempler Bank Reviewed on: 8th April 2025

Always been very helpful.

Always been very helpful. And would not change. Reviewed on: 8th April 2025

Do you have a different Zempler Bank (formerly Cashplus) product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Silver Account
from TSB 2.71 from 3 reviews
Gold account
from NatWest 4.48 from 365 reviews
Current Account
from M&S Bank - Marks and Spencer 2.53 from 154 reviews

Want to see more from Zempler Bank (formerly Cashplus)?

Credit card
from Zempler Bank (formerly Cashplus) 4.87 from 4388 reviews
Business account
from Zempler Bank (formerly Cashplus) 4.82 from 8354 reviews
Business Credit Card
from Zempler Bank (formerly Cashplus) 4.70 from 152 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub