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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Keep it simple.

Staff understanding well trained and informative .Easy to use abroad . Reviewed on: 29th March 2025

I had an issue once in regards to a company aking ki...

I had an issue once in regards to a company aking kiney out my account that I didn't know about. I spoke to customer service and they stopped the payments and got me my money back for all the transactions from the company Reviewed on: 29th March 2025

My go to payment card.

Great easy to navigate app, fast, hassle free, money transfers, my go to payment card. Reviewed on: 28th March 2025

Good so far not gad any issues using zempler

Good so far not gad any issues using zempler Reviewed on: 28th March 2025

Super Efficient Banking

I find banking with Zempler Bank super efficient, fast and easy. Navigating the online banking website is easy and the Customer Service team are very polite and helpful, doing their very best to ensure that any problem that may occur is quickly resolved. Reviewed on: 28th March 2025

Exceptionally easy and reliable easy to use excellen...

Exceptionally easy and reliable easy to use excellent communication internent banking very reliable Reviewed on: 28th March 2025

I have been with the bank for about 10 years and I h...

I have been with the bank for about 10 years and I have very rarely had any problems whatsoever with them. Very helpful when I have had a problem and I am very happy to stay as a customer. I opened my account because I had no photo id but I feel no need to change my bank account as Zempler meets all my banking needs. Reviewed on: 28th March 2025

Easy access, payments system easy,customer service b...

Easy access, payments system easy,customer service brilliant,fast online system. Reviewed on: 28th March 2025

Great, been with this bank a long while with excelle...

Great, been with this bank a long while with excellent service. Reviewed on: 28th March 2025

It's easy to use app, rates are a bit high but that...

It's easy to use app, rates are a bit high but that is with every bank Reviewed on: 28th March 2025

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