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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7186 reviews)

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4.85

Based on 7,186 reviews, last reviewed 28th Oct 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Everything is ok better app but one thing is that I... Everything is ok better app but one thing is that I was sent a invitation for credit card but expired I cannot get it reissued Reviewed on: 28th October 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7186)

My card was fraudulently used a while ago for Uber l...

My card was fraudulently used a while ago for Uber lifts I rang up customer service and they were very helpful and they sorted it out very quickly and issued me a new card within the week, I was very happy with them. Reviewed on: 29th March 2025

Caring bank

Always available to help if I have had queries and it's help with a smile which is rare these days Reviewed on: 29th March 2025

A BANK TO BE TRUSTED

Living in an area where banks have disappeared from the high street needed a card I could use with confidence zemplar are outstanding in their service customer relations are first class Reviewed on: 29th March 2025

Zoomfield bank is a very good bank has helped me wit...

Zoomfield bank is a very good bank has helped me with my credit Reviewed on: 29th March 2025

Smooth process and transactions .

Smooth process and transactions . Good customer service Reviewed on: 29th March 2025

Zempler Bank account is very easy to handle.

Zempler Bank account is very easy to handle.I couldn’t believe how easy and very straight forward this company is to deal with. Highly recommend them they are great Reviewed on: 29th March 2025

Zemplar, a very responsive bank

Zemplar bank are a very responsive bank Reviewed on: 29th March 2025

Always very helpful, friendly and make banking so ea...

Always very helpful, friendly and make banking so easy to do. Reviewed on: 29th March 2025

Knowledge staff

Always very helpful when I do need to phone in, nice low hold times, knowledge friendly staff but please keep phones and real people we don't like webchat bots Reviewed on: 29th March 2025

Switch transition

Been very impressed since the switch took place Reviewed on: 29th March 2025

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