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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Efficient

Online,very user friendly, efficient Reviewed on: 29th March 2025

I’ve been banking with Zempler for many years now an...

I’ve been banking with Zempler for many years now and they’ve been fantastic and their customer service is unsurpassable. Highly recommend them. Reviewed on: 29th March 2025

Always friendly and helpful staff, quick to help

Always friendly and helpful staff, quick to help Reviewed on: 29th March 2025

The customer service is great and there is no issues...

The customer service is great and there is no issues when speaking to them if there is problem. Reviewed on: 29th March 2025

Never has been a issue with Zempler

Never has been a issue with Zempler Reviewed on: 29th March 2025

Easy to get hold of the right person to help with an...

Easy to get hold of the right person to help with any issues Reviewed on: 29th March 2025

Great service and good app with full control over yo...

Great service and good app with full control over your money. Easy to transfer money and easy to set up direct debit with full control. Reviewed on: 29th March 2025

I’ve had nothing but good things to say about them...

I’ve had nothing but good things to say about them Reviewed on: 29th March 2025

Excellent service for my simple needs .

Excellent service for my simple needs ...I am 76 ...ñeed to talk to somebody personally ...yes always available ...... Reviewed on: 29th March 2025

My card was fraudulently used a while ago for Uber l...

My card was fraudulently used a while ago for Uber lifts I rang up customer service and they were very helpful and they sorted it out very quickly and issued me a new card within the week, I was very happy with them. Reviewed on: 29th March 2025

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