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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.85 (7661 reviews)

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4.85

Based on 7,661 reviews, last reviewed 25th Jan 2026

43500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great concepts but pricy onversion is charged. One area that could be improved is customer support when travelling, particularly taking time zone differences into account. Wh... Read more Reviewed on: 25th January 2026

Latest lowest rating:

1

Been overcharged numerous times, large deposit fees. Been overcharged numerous times, large deposit fees. Reviewed on: 22nd January 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Zempler Bank Current accounts reviews (7661)

Review of the Zempler Bank, Current accounts:

answer the phone when I call!

very easy to work with and they answer the phone when I call! Reviewed on: 9th April 2025

Zempler! The best online bank.

Not being very tech minded, I have found Zempler app to be marvelous and very straightforward to use. But when i have to call customer services, i have found the staff to be excellent and very professional, a lot of service's out there could really learn from the Zempler staff Reviewed on: 24th January 2026

Zempler have good straightforward communication in t...

Zempler have good straightforward communication in their banking app and systems thay are easily understanderable even from just downloading initially. You feel fully supported at all times and being able to speak directly to them really helps Reviewed on: 24th January 2026

Efficient services and professional customer service...

Efficient services and professional customer services provided all the time. Reviewed on: 24th January 2026

Everything is good, this bank works well for me.

Everything is good, this bank works well for me. Reviewed on: 24th January 2026

I love Zempler it’s easy to use just top your card...

I love Zempler it’s easy to use just top your card up and away u go Reviewed on: 24th January 2026

Easy to use website and when needed to use Customer...

Easy to use website and when needed to use Customer Service gentleman was very kind knowledgeable and understanding. Overall a positive and professional banking service provided. Reviewed on: 24th January 2026

I am a new user, I heard from my friend that it is v...

I am a new user, I heard from my friend that it is very convenient to deposit cash, and cash is also secure. Very good Reviewed on: 24th January 2026

Comfortable and friendly to use.

Comfortable and friendly to use. Statement is in order Reviewed on: 24th January 2026

Very excellent customer service both on the app and...

Very excellent customer service both on the app and via phone Reviewed on: 24th January 2026

Zampler is Zbest

Zampler is the best. Is easy, online. I don't have to go to literal bank. I can still have bank card if I want to and of course I go to withdrawal if am low without asking for it like in other banks. I just got it Reviewed on: 23rd January 2026

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