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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

How is Zemplar getting an award!?

Random charges, endless phone holds, the app often cannot fetch my details, whole weekends unable to bank, and when you try to switch banks, they're one of the few who haven't signed up to the current account switch service. They're bribing customers with an entry into a £1000 prize draw "with every vote cast". GO with Starling - they're much better, cheaper, easier, ore accessible and have way better features. Reviewed on: 28th March 2025

Everything always runs smooth without issues !

Everything always runs smooth without issues !!!that’s all anyone can ask for !! Reviewed on: 28th March 2025

I have been with them for some years now and found t...

I have been with them for some years now and found the service great and very helpful Reviewed on: 28th March 2025

User friendly and secure

Friendly service and products that are user friendly and secure. Reviewed on: 28th March 2025

Helpful and courteous

Have found them most helpful for majority of my queries. Reviewed on: 28th March 2025

Its good prepaid bank and good app to check how much...

Its good prepaid bank and good app to check how much you have in this bank. Reviewed on: 28th March 2025

Transactions are quick and easy...

Transactions are quick and easy, the app is simple to use, having the overdraft facility is excellent and although I have had to dip into the ov erdraft a couple of times by a few pounds I have e not been charged as its always been under £10 Reviewed on: 28th March 2025

I have been with them for few years now and their cu...

I have been with them for few years now and their customers service is very good. Reviewed on: 28th March 2025

They provided me with an account at a time I struggl...

They provided me with an account at a time I struggled get a account, also their credit builder feature helped me gain access to more mainstream accounts. Reviewed on: 28th March 2025

Good there when I needed it in the early days...

Good there when I needed it in the early days Reviewed on: 28th March 2025

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