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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Easy and always there for the customer.

Easy and always there for the customer. Reviewed on: 28th March 2025

When I have issues I can talk to someone an they are...

When I have issues I can talk to someone an they are very helpful an understanding Reviewed on: 28th March 2025

Very helpful very convenient everytime when I either...

Very helpful very convenient everytime when I either transfer or cash out from the machine and also very detailed at any notifications. Definitely will recommend this bank to everyone I knew Reviewed on: 28th March 2025

i have nothing but praise for Zemplar

i have nothing but praise for Zemplar they have always treated me very well Reviewed on: 28th March 2025

Honestly, Zempler has been amazing!

Honestly, Zempler has been amazing! I’ve had a rocky journey with trusting banks & since joining and using Zempler services in 2021 I haven’t considered leaving. They are very transparent with everything and if they can’t answer something they won’t hesitate to let you know and try and find a solution as soon as possible. I would recommend Zempler to anyone and when they eventually introduce Apple / Google pay my life will get even easier! Reviewed on: 28th March 2025

Credit builder

I love the credit builder you can have. Its a wonderful idea to help you work towards a good credit score. I have found them very helpful and I love how easy the app is to use. Overall I am very impressed with everything. Reviewed on: 28th March 2025

I love how easy the banking app is, very straight fo...

I love how easy the banking app is, very straight forward Reviewed on: 28th March 2025

Perfect customer service have been with zempler from...

Perfect customer service have been with zempler from day one always polite and have helped with any issues ive had Reviewed on: 28th March 2025

Highly recommend Zempler

Have been with Zempler since it was Cashplus and have always found it to be great value for money , all backed up with excellent customer service Reviewed on: 28th March 2025

Easy banking

I have been with Zempler formerly Cashplus for quite a few years now, I have never had any problems. I love the app it makes my life so much easier, everything at my fingertips in moments. Reviewed on: 28th March 2025

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