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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

67% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Review of the Zempler Bank (formerly Cashplus), Current accounts:

Nothing to complain about.

Nothing to complain about. Excellent service. Reviewed on: 8th April 2025

Good online Banking.

Good online Banking. Needs a AI system similar to Amazon for Customer Service. Difficult to get in touch with customer service Reviewed on: 9th April 2025

very good, I was happy with the service provided

very good, I was happy with the service provided Reviewed on: 9th April 2025

I had a basic account, so zempler was perfect for me...

I had a basic account, so zempler was perfect for me , as their card is contactless. Made my life easier. Reviewed on: 9th April 2025

I've had excellent service

I've had excellent service with text messages telling me that within X amount of £s the pin will be required also when reaching my overdraft. Reviewed on: 9th April 2025

Never any problems with this bank

Never any problems with this bank Reviewed on: 9th April 2025

answer the phone when I call!

very easy to work with and they answer the phone when I call! Reviewed on: 9th April 2025

I have had an all round positive experience with Zem...

I have had an all round positive experience with Zempler formally CashPlus Reviewed on: 9th April 2025

Excellent service

Always helpful and everything is made easy Reviewed on: 9th April 2025

Really good banking experience

Easy to use app and website. Good customer service. Reviewed on: 9th April 2025

Very professional, service was prompt, telephone m...

Very professional, service was prompt, telephone manner was very good. Reviewed on: 9th April 2025

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