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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7184 reviews)

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4.85

Based on 7,184 reviews, last reviewed 21st May 2025

565% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

I’ve been a Cashplus customer for over 2 years, and... I’ve been a Cashplus customer for over 2 years, and I recently went through the rebrand to Zempler Bank. Honestly, the transition was smoother than ex... Read more Reviewed on: 21st May 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Zempler Bank (formerly Cashplus) Current accounts reviews (7184)

Review of the Zempler Bank (formerly Cashplus), Current accounts:

Great customer service and communication.

Great customer service and communication. Reviewed on: 8th April 2025

Absolutely faultless.

I’ve been with Zempler and Cashplus for many years. I’ve never had a problem with their service. I don’t use any other pre paid card. I would recommend it to everyone. Easy to use. I’m very happy. Thank you very much. Good luck. Reviewed on: 9th April 2025

Best prepaid card

Fast, reliable service. App easy to navigate. Excellent customer service. Reviewed on: 9th April 2025

It’s easy to use, customer service friendly

It’s easy to use, customer service is friendly Reviewed on: 9th April 2025

Straightforward, never had any issues using Zempler

Straightforward, never had any issues using Zempler Reviewed on: 9th April 2025

Seamless transactions and able to use abroad

Seamless transactions and able to use abroad Reviewed on: 9th April 2025

Experience

They very good in customer services and easy accessible. I am very impressed with the service and quality. Their app is also very helpful and easy to use. Reviewed on: 9th April 2025

Excellent customer service

I have had 2 cards with zempler formerly cashplus bank, one card for me and one for my daughter. I have found customer services to always be very helpful, many thanks. Reviewed on: 9th April 2025

Easy to use, communication is excellent and very hel...

Easy to use, communication is excellent and very helpful. I have total confidence in Zempler and I would highly recommend it. Reviewed on: 8th April 2025

It's easy to apply and set up , transfer to my main...

It's easy to apply and set up , transfer to my main account I use , good online service friendly I like it Reviewed on: 8th April 2025

I had a very bad experience with Cashplus Bank and...

I had a very bad experience with Cashplus Bank and they were not able to help me when they realised that my money has been taken out of my account and it seems like the scam was from inside the bank but anyway I stopped my salary into the Cashplus account and big amount of money into this Cashplus Bank so yeah just thinking of closing it down it's not that good compared to other banks this is all what I can say and I don't recommend it to anyone from the experience I had. Hence I still feel the pain of my money which was scammed from my account and only to be told that they have nothing to do about it yet they have a policy which says that the money taken from any account without the knowledge of one's account will be refunded but to me it wasn't the case. Reviewed on: 8th April 2025

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