Smart Money People Logo

Zempler Bank (formerly Cashplus): Current Accounts reviews

4.85
Based on 7,182 reviews, last reviewed 21st Apr 2025
81800% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have been a customer for a while excellent service I have been a customer for a while Reviewed on: 21st April 2025
Aftab 's avatar
Aftab

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025
Patrick's avatar
Patrick

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Zempler Bank (formerly Cashplus) Current Accounts reviews (7182)

Review of the Zempler Bank (formerly Cashplus), Current Accounts:

Cashplus, Customer plus, Service plus for all of us.

4
I have been with cashplus before it became a normal bank, and has been satisfied with there level of service due to their courtesy, hospitality and understanding of the customer needs. If I had to call, each time I had an advisor they were very polite, congenial and caring in terms of responses. Reviewed on: 21st February 2024

Good service I use with my son who is disabled.

5
Good service I use with my son who is disabled. Reviewed on: 8th April 2025

I love Zempler Bank.

5
I love Zempler Bank. They are very professional and knowledgeable staffs. Reviewed on: 8th April 2025

Good bank

5
“I’ve been banking with Zempler bank for 3 years, and overall, my experience has been positive. I appreciate the convenience of their mobile app, especially features like mobile check deposit and real-time transaction alerts. Their customer service has also been helpful—whenever I had an issue, like a suspicious charge, they resolved it quickly. One thing I’d like to see improved is quicker response times during peak hours, but overall, I feel my finances are in good hands with them. Reviewed on: 8th April 2025

The App is simple to use, even for a middle aged tec...

5
The App is simple to use, even for a middle aged technophobe like me Reviewed on: 8th April 2025

Fast and efficient app and perfect customer experience

5
Fast and efficient app and perfect customer experience Reviewed on: 8th April 2025

Great bank excellent customer service

5
Great bank excellent customer service Reviewed on: 8th April 2025

Great Bank

5
A great way to improve credit score and easy to use Reviewed on: 8th April 2025

EXCELLENT SERVICE AND VERY GOOD VALUE FOR MONEY

4
EXCELLENT SERVICE AND VERY GOOD VALUE FOR MONEY Reviewed on: 8th April 2025

Zempler Bank - A Beacon of Exceptional Service

5
Zempler Bank truly stands out as a beacon of exceptional service in the financial industry. The staff are not only professional but also exude a friendly demeanor that makes every interaction a delight. Their app is a marvel of modern technology, providing a seamless and pleasant experience for conducting payments and managing receipts. It's not just a tool; it's a gateway to effortless financial management. With Zempler Bank, you feel valued and supported every step of the way. Reviewed on: 8th April 2025

Love the fact I top the card up to pay...

5
Love the fact I top the card up to pay for purchases Reviewed on: 8th April 2025

Do you have a different Zempler Bank (formerly Cashplus) product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Zempler Bank (formerly Cashplus) has a range of products available. Check the ratings of each product to find the right one for you. View all products