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Zopa: Car finance reviews

4.63
Based on 791 reviews, last reviewed 1st Jun 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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1%

Latest highest rating:

5

My first choice for financing my Model 3 Long Range Having used Zopa for banking, credit card and a small personal loan, they were my first choice for car finance. I even picked the car from their appro... Read more Reviewed on: 12th June 2025
Gary Keaney's avatar
Gary Keaney

Latest lowest rating:

1

Terrible experience after my dealer suggested they w... Terrible experience after my dealer suggested they were good. Loan approved but after went to underwriter rejected. very poor customer care who were n... Read more Reviewed on: 1st June 2026
Willow Green's avatar
Willow Green

About this product

Zopa car finance offer two ways to help with a car purchase. Choose from hire purchase where you pay off the cost in equal instalments, or personal contract purchase where you hand the car back or pay off the balance at the end of the agreement.

You can check your eligibility for Zopa car finance without impacting your credit score.

Zopa car finance reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Car finance reviews (791)

100 helpfull

5
We got a car loan and I had trouble with my licence as my lorry licence had run out on it I thought it had stopped us from getting the loan but the lady with zopa pulled all the strings to sort it out Reviewed on: 5th April 2023

My Car Loan

5
To put it simply, Zopa got me back on the road. After being hit by a lorry in a car that I had only just paid off, I needed to source a new vehicle and get back on the road. Once I'd found the right car for me, the Volvo garage sourced the finance that allowed this to happen and for me to resume my life. The loan process was efficient and clear. Their communication is excellent with monthly direct debit reminders and quarterly statements. It couldn't be easier to ensure I'm in control of my finances. To put it simply, Zopa allowed me to manage a quite distressing situation past accident and enabled me to resume my normal life. I wouldn't hesitate to recommend them and to use them again. Reviewed on: 5th April 2023

Car finance

5
Everything went quick, nice and smooth. Not asking irrelevant questions. Reviewed on: 5th April 2023

Pretty good .

4
Pretty good with the app to keep track of things .Just interest on my loan was a little bit expensive but overall a good experience so far . Reviewed on: 5th April 2023

Brilliant

5
From the application, to getting my car they were brilliant. I had an advisor I could contact who was able to guide me through the process and answer all my qut. Reviewed on: 5th April 2023

Easiest Car Finance

5
Zopa make it really straightforward to obtain a car loan and unlike other providers (I am looking at you AA Car Finance) they are clear of the costs at every stage. Filled in the form and the money went straight into my account. Reviewed on: 5th April 2023

Easy

5
The process of creating a loan with Zopa was very easy and quick but safe. Reviewed on: 5th April 2023

Efficient, helpful, seamless

5
Zopa provided my car finance, everything was straightforward from the beginning. Good, clear communication & a very efficient service! Reviewed on: 5th April 2023

My price of mine

5
Can’t thank ZOPA enough for my car lone and my daughters car lone ! I was in the car dealership and fancied a new car and the dealers interest rate was not what I was expecting. So I downloaded ZOPA and trust me when I say within minutes I had the desired amount in my account. Absolutely tremendous service and I would totally recommend to all my friends and family Gary Reviewed on: 5th April 2023

Brilliant customer service

5
So quick and straightforward. Lovely friendly staff Reviewed on: 5th April 2023

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