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Zopa: Car finance reviews

Name: Car finance
Rating: 4.63 (791 reviews)

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4.63

Based on 791 reviews, last reviewed 1st Jun 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

My first choice for financing my Model 3 Long Range Having used Zopa for banking, credit card and a small personal loan, they were my first choice for car finance. I even picked the car from their appro... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Terrible experience after my dealer suggested they w... Terrible experience after my dealer suggested they were good. Loan approved but after went to underwriter rejected. very poor customer care who were n... Read more Reviewed on: 1st June 2026

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About this product

Zopa car finance offer two ways to help with a car purchase. Choose from hire purchase where you pay off the cost in equal instalments, or personal contract purchase where you hand the car back or pay off the balance at the end of the agreement.

You can check your eligibility for Zopa car finance without impacting your credit score.

Zopa car finance reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Car finance reviews (791)

Terrible experience after my dealer suggested they w...

Terrible experience after my dealer suggested they were good. Loan approved but after went to underwriter rejected. very poor customer care who were not financially aware. Avoid at all costs. Not trust worthy. Reviewed on: 1st June 2026

Refused car finance they offered me!

Applied for car finance for £11459. I have great credit and good income. My application was sent to the underwriters who requested all banking documentation. Two days they kept me and the dealer hanging only to refuse my application with no explanation. I have used zopa in the past for an unsecured loan which was approved within minutes but a car finance with an asset attached...no dice!!! Now the only reason i can think of for refusal was the very low interest rate THEY offered me!! They bombarded me with emails for some time promising low interest rates based on what they know about me, but when i take them up on it, then "computer says no"! Im not so bothered about the refusal, but the time wasting for £11495 is not needed! If they offer you a low interest rate that seems too good to be true, it is! Use their nearest competitor instead. Reviewed on: 12th September 2025

My first choice for financing my Model 3 Long Range

Having used Zopa for banking, credit card and a small personal loan, they were my first choice for car finance. I even picked the car from their approved sellers, selecting one direct from the Zopa app. Could not be happier, APR was ok, but that's mostly due to my personal circumstances. Reviewed on: 12th June 2025

Very easy procedure and I got my new car.

Very easy procedure and I got my new car. Customer service are very proactive and I would definitely recothem to all of my friends and family Reviewed on: 12th June 2025

Superb customer service great company

Superb customer service great company Reviewed on: 28th April 2025

Excellent to deal with staff are friendly and very h...

Excellent to deal with staff are friendly and very helpful Reviewed on: 28th April 2025

Reliable customer service experience

This was my first car finance ever and I have had no regrets whatsoever. My experience with the customer service representative made me believe they are reliable and trustworthy as they were true to their words. Very good interest rate, one of the best I have been offered by a credit/finance company. It was overall a great experience Reviewed on: 27th April 2025

The process was smooth and I was able to buy the car...

The process was smooth and I was able to buy the car I needed Reviewed on: 27th April 2025

great company easy to use app great rates well worth...

great company easy to use app great rates well worth putting at the top of your list when getting finance Reviewed on: 26th April 2025

Car Loan

As someone with poor credit history they were able to help me buy a car by thoroughly checking my income outgoings and recent payments history both with them and other providers using my bank account which is never overdrawn taking all these factors rather than just a credit score Reviewed on: 26th April 2025

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