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Zopa: Credit card reviews

4.93
Based on 41,972 reviews, last reviewed 18th Feb 2026
167000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Great team and easy to use app. Great team and easy to use app. Super easy to sign up and everything is very straightforward. Reviewed on: 18th February 2026
Charleen E's avatar
Charleen E

Latest lowest rating:

1

My credit card has been frozen due to suspicious act... My credit card has been frozen due to suspicious activity, I've checked my statement and nothing looks off, tried to get hold of Zopa all weekend with... Read more Reviewed on: 13th October 2025
David Lowe's avatar
David Lowe

About this product

Zopa is an award-winning credit card provider.

You can apply for a Zopa credit card online and manage your account in the Zopa app. You’ll get instant payment notifications and the Credit Cushion feature lets you set aside some of your available credit card balance.

Zopa credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Credit card reviews (41972)

Great customer service

5
I had issues getting into my account to activate my card but after some investigation we realised what the problwm was and managed to sort it out. Great customer service and havent had any issues with Zopa. Would definately recomend. Reviewed on: 15th January 2026

Used to being rejected

5
Having been unable to get a credit card for several years I had resigned myself to a no credit life. I originally applied expecting a rejection but to my surprise I was accepted. I use the card quite often but try whenever possible to pay it all off every couple of months and start over. Was handy at Xmas to have a card and spread the cost. Reviewed on: 15th January 2026

Very good card very easy to use amd payment is...

5
Very good card very easy to use amd payment is easy Reviewed on: 15th January 2026

My experience with Zopa very very good

5
My experience with Zopa very very good Reviewed on: 15th January 2026

Great all rounder ...

5
Since being with Zopa I’ve never had any issues easy to see when payments are due and payment options are easy to follow Reviewed on: 15th January 2026

Happy customer

5
I am a happy customer with the service provided Reviewed on: 15th January 2026

Easy to use, good communication, regular updates

5
Easy to use, good communication, regular updates Reviewed on: 15th January 2026

Good, but could be better

4
Overall, I am quite happy with the Zopa credit card. The biggest positive for me is the fact that they do not charge fees on international purchases and the exchange rates are pretty good. Having said that, there are also points where they could improve and this is why I scored 4 and not 5. The customer service is pretty good overall, easy to contact via app and quick resolution if you need to dispute unauthorised transaction etc. However, they are pretty quick to block the card if their system flags any transaction as 'suspicious' and unblocking it isn't always as fast as you would like. Occasionally, you may come across a CS representative that may not give you correct info, this can be resolved with ensuring better training. The main negative for me is the low credit limit. They do review your account on average every 6 months for eligibility for increase which is good, but the increase itself is not huge despite excellent management of account. I use the card all the time and it is paid off in full every single month, so I would expect a better credit limit which would certainly come in handy. Reviewed on: 15th January 2026

Very simple to understand no problems

5
Very simple to understand no problems Reviewed on: 15th January 2026

Easy application and fast answer, easy app to work v...

5
Easy application and fast answer, easy app to work very clear to read Reviewed on: 15th January 2026

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