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Zopa: Current account reviews

4.82
Based on 6,598 reviews, last reviewed 23rd Jul 2026
100% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good banking Yes biscuit account and zopa credit card Reviewed on: 23rd July 2026
samone 's avatar
samone

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026
K's avatar
K

About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Current account reviews (6598)

Great experience especially the ease and value of us...

4
Great experience especially the ease and value of using my account/card abroad. Customer service can be hit and miss long waiting times. Reviewed on: 13th February 2026

Quick easy

5
Quick easy application process, saving rates are good Reviewed on: 13th February 2026

Good customer service support

4
Got a pending issue resolved, got good feedback from the support agents Reviewed on: 13th February 2026

Easy too use, the app is great shows everything in s...

5
Easy too use, the app is great shows everything in seconds Reviewed on: 13th February 2026

Great interest rates and easy to use

5
Great interest rates and easy to use Reviewed on: 13th February 2026

Very straightforward to sign up.

5
Very straightforward to sign up. Easy to set up saving accounts. Reviewed on: 13th February 2026

very slick and great, so far!

5
The experience has been technologically slick with some great offers. Not hit any bumps in the road yet. Reviewed on: 13th February 2026

Really efficient app but customer service has also b...

5
Really efficient app but customer service has also been excellent Reviewed on: 13th February 2026

Payments

5
So very helpfull when I was off work sick Reviewed on: 13th February 2026

Excellent easy to deal with and I love the Zap...

5
Excellent easy to deal with and I love the Zap facility Reviewed on: 13th February 2026

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